VIVAX Manuals & User Guides

VIVAX is a dynamic consumer electronics brand established in 2004 and headquartered in Croatia as part of the M SAN Grupa. The brand is dedicated to manufacturing high-quality, affordable technology designed to enhance everyday life.

The extensive VIVAX product range covers home entertainment, including LED and Smart TVs and audio systems, as well as essential home appliances. VIVAX is particularly well-regarded for its white goods—such as refrigerators, freezers, and dishwashers—and its efficient air conditioning solutions. Combining modern design with reliable performance, VIVAX continues to serve households across Europe and international markets.

• How can I contact VIVAX technical support?

  You can reach VIVAX support via email at vivax@msan.hr or by calling +385 1 6389 408 for service and product related inquiries.

• What products does VIVAX manufacture?

  VIVAX offers a wide range of consumer electronics including Smart TVs, audio systems, smartphones, tablets, air conditioners, and large home appliances like fridges and washing machines.

• Where can I find the warranty policy for my device?

  Warranty terms depend on the specific product category (e.g., TVs, white goods, or air conditioners). Please refer to the warranty card included in your packaging or visit the official VIVAX website for details.

• Can I use my VIVAX freezer in an unheated room?

  Climate class specifications vary by model. Refer to the user manual for your specific freezer (e.g., CFR-143 or CFR-199) to see the recommended ambient temperature range, generally between 10°C and 43°C.