VINGLI Manuals & User Guides

VINGLI is a home and lifestyle brand dedicated to providing stylish, functional, and affordable furniture for indoor and outdoor spaces. The company strives to simplify daily living through a diverse catalog that includes storage cabinets, accent chairs, dining sets, and bed frames, as well as outdoor essentials like patio awnings, pool filters, and portable camping gear.

With a focus on user-friendly assembly and durable materials, VINGLI products are designed to fit seamlessly into contemporary homes ranging from farmhouse to modern aesthetics. The brand emphasizes customer satisfaction with comprehensive support and warranty policies, ensuring that users can enjoy their living spaces with confidence.

• What should I do if I receive a damaged or missing part?

  Please contact VINGLI customer service immediately via the email support@vingli.com or their contact page. Include your order ID and photos of the damaged area, and they will typically provide free replacement parts.

• How long does the VINGLI warranty last?

  VINGLI typically warrants its products to be free from defects in material and workmanship for one year (365 days) from the date of original purchase.

• How long do vacuum-sealed cushions take to expand?

  For sofas and chairs shipped with vacuum-sealed cushions, allow 48 to 72 hours for the foam to fully expand and for any wrinkles in the fabric to smooth out.

• Can I use power tools to assemble VINGLI furniture?

  Hand tools are recommended to prevent damage. If you must use a power screwdriver, ensure it is set to a low torque setting to avoid stripping screws or cracking panels.

• What is the return policy for VINGLI products?

  Items can typically be returned within a specified window (often 60 days) if they are in original condition and packaging. Vacuum-sealed items generally cannot be returned if opened, as they cannot be repacked into the original box.