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Utility Warehouse Manuals & User Guides

Utility Warehouse provides UK homes with energy, broadband, mobile, home phone and insurance services, plus routers and account tools to manage household services.

Tip: include the full model number printed on your Utility Warehouse label for the best match.

About Utility Warehouse manuals on Manuals.plus

Utility Warehouse, also known as UW, provides UK energy, broadband, mobile, home phone and insurance services.

Browse router setup instructions, residential service guides, tariff documents and Cashback Card information. Match each guide to your equipment or service and check its publication date, as older tariffs may no longer apply.

For technical or account assistance, visit the official UW help centre.

Utility Warehouse manuals

Selected manuals from manuals+ curated for this brand.

Utility Warehouse Fibre 40 Broad Band User Guide

October 7, 2024
Utility Warehouse Fibre 40 Broad Band Important information Updated 01 April 2024. These tariffs are no longer available to customers.  Prices in this Tariff Guide include VAT at the prevailing…

Utility Warehouse Cashback Card User Guide

July 4, 2024
Utility Warehouse Cashback Card Product Information Specifications Card Type: Cashback Card Currency: British Pound Sterling (GBP) Services: Bundle Services for Energy, Insurance, and Mobile Features: Contactless, Digital Wallet Support Product…

Utility Warehouse Value Router Setup Guide

Setup Guide
A comprehensive setup guide for the Utility Warehouse Value Router, providing step-by-step instructions for installation, connection, and troubleshooting to get your broadband service online quickly.

Utility Warehouse support FAQ

Common questions about manuals, registration, and support for this brand.

  • Which Utility Warehouse guide should I use?

    Choose the guide matching your router or service. Check the publication date, especially for tariff documents, since older plans and charges may no longer apply.

  • When should I set up my UW Super Router?

    The Super Router guide says to wait until your broadband has been activated. Your activation date is in the letter supplied with the router, and activation can occur up to midnight that day.

  • Where can I find my router's Wi-Fi name and password?

    For the Super Router, the network name and wireless key are on the Wireless Settings Card and printed on the back of the router.

  • How do I get technical support from Utility Warehouse?

    Visit https://help.uw.co.uk/ or call residential technical support on +44 333 777 0777, as listed in the Super Router guide. Check the official contact page for current availability.

  • Where can I check current tariffs and equipment return rules?

    Current tariff information is available at https://uw.co.uk/legal/tariffs-charges. Check https://uw.co.uk/legal/terms-conditions and contact UW for instructions before returning equipment.