TWIG is a leading manufacturer of personal safety devices, lone worker alarms, and tracking systems for professional use.
TWIG (Twig Com Ltd) is a Finnish technology company specializing in the design and manufacture of lone worker alarms, personal safety devices, and cellular communication modules. Their products are widely used in industrial, healthcare, and security sectors to protect vulnerable workers through reliable GPS tracking, ManDown alarms, and SOS messaging.
The TWIG ecosystem includes rugged safety devices, the TWIG Point management platform, and indoor SRD beacons, providing comprehensive safety solutions for organizations worldwide.
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Prepare your device by switching off the SIM PIN query, insert a Data SIM, and wait for the GSM/3G symbol. The initial GPRS connection is opened via SMS messages. Then add your device in TWIG Point using the MPTP ID and IMEI.
Device firmware can be updated remotely via TWIG Point. A new update is indicated by a yellow color or a red 'Upgrade Firmware' button. Click it to start the Over-The-Air (FOTA) upgrade.
The blinking lightning symbol on the TWIG Point 'My Devices' page indicates that your device is currently online and successfully connected.
Using the TWIG Configurator PC application, connect your device via USB, open the Device Control settings, and click the 'Factory Reset' button to restore default settings.