TTHotel combines hotel management software, mobile apps and card reader/encoders to manage smart locks, guest check-in and room access for hotels and apartments.
TTHotel combines web-based hotel management, mobile apps and compatible smart-lock hardware for hotels and apartments.
Find manuals for the TTHotel system and E3 card reader/encoder, including instructions for setup, issuing cards, managing electronic keys and configuring staff access.
For hardware compatibility or warranty questions, consult your lock supplier or the support contact listed in your manual.
Selected manuals from manuals+ curated for this brand.
Common questions about manuals, registration, and support for this brand.
Use the TTHotel System manual for hotel, room and staff setup. The system also has a Help option for the encoder user manual.
Connect the E3 to your PC using its USB cable and follow the software instructions. The system manual also describes installing the encoder driver and keeping CardEncoderAssistant running.
Check the USB connection and driver installation, ensure CardEncoderAssistant is running, and use Init Card Encoder in the system if prompted.
The system manual lists tthotel@ttlock.tech and the customer service hotline 400-800-1785. You can also submit feedback through the staff app.
The administrator assigns staff positions and login permissions. Authorized staff can log in using their registered phone number; web and app access depend on the permissions granted.
The supplied E3 manual lists return or replacement within 7 days, replacement within 15 days and free repair within 365 days of the invoice for material or workmanship defects. Exclusions apply; confirm coverage with your seller or supplier.