TrueOrder is Epson's kitchen display system for routing POS orders to kitchen stations, with tools for configuring displays and coordinating restaurant workflows.
TrueOrder is Epson's kitchen display system (KDS) for routing POS orders and coordinating kitchen stations.
Browse user guides covering Master Device selection, multi-station setup and menu routing. For configurator manuals, troubleshooting guides and feature-specific instructions, visit Epson's official TrueOrder KDS support page.
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Epson's official TrueOrder KDS support page lists configurator manuals, troubleshooting guides and feature-specific quick user manuals. This category also includes available TrueOrder guides.
Open APPLICATION SETTINGS, then SITE WIDE. Select the Master Device in the POS Connected Device dropdown and click PUBLISH to apply the setting.
No. In a single-device TrueOrder KDS installation, Master Device selection is automatic.
With KDS menu routing, designate the main device that receives all POS print jobs. With POS menu routing, any device can be designated as the Master, POS Attached Device.
Consult the Configurator Troubleshooting Guide and Configurator User Manual listed on Epson's official TrueOrder KDS support page.