Tropernic Manuals & User Guides

Tropernic Smart Security Solutions

Tropernic is a leading brand in the smart home security industry, providing innovative and reliable electronic door locks and smart padlocks. Their product lineup includes biometric fingerprint locks, smart cylinder locks, and WiFi-enabled digital locks compatible with the Tuya and TTLock applications.

Designed for convenience and safety, Tropernic products feature multi-method unlocking capabilities such as 3D face recognition, remote app access, IC card, customizable passwords, and traditional mechanical backup keys. Whether securing a modern home or office, Tropernic ensures your property remains safe, secure, and easily accessible.

• How do I connect my Tropernic lock to the smartphone app?

  Download the Tuya or TTLock App (as specified by your lock model), register an account, enable Bluetooth on your smartphone, and use the 'Add Device' function while standing near your lock.

• What should I do if the battery on my Tropernic smart lock dies?

  Tropernic locks typically feature a backup USB charging port located at the bottom of the exterior unit. Connect a standard power bank to temporarily power the lock and gain access, then immediately replace the internal AA batteries.

• How do I reset my Tropernic door lock to factory settings?

  Remove the battery cover and locate the reset button inside the battery compartment. Press and hold it until the system resets, or alternatively, use the 'Remove Device' option within your connected smartphone app.

• How do I add a new fingerprint to my Tropernic lock?

  Open your connected smart home app, navigate to Fingerprint Management under settings, select 'Add Fingerprint', and place your finger on the lock's sensor several times as prompted by the app.