Sunpura offers home battery storage, solar energy systems and smart meter accessories to help households store electricity and monitor and manage their energy use.
Sunpura provides home battery storage systems, expandable battery modules and smart meter accessories for residential energy management.
Find user manuals and installation guides for products such as the S2400 series and SMeter-RS06 P1 meter reader, including SUNPURA app setup and troubleshooting instructions. Always match the guide to your exact model and follow its safety requirements.
Selected manuals from manuals+ curated for this brand.
Common questions about manuals, registration, and support for this brand.
Check the model number on your equipment and match it to the manual title. S2400 and S2400 AC models have different connection requirements, so use the guide for your exact version.
Download the SUNPURA app using the QR code in your manual or the app store. Register an account, create a power station if prompted, then add your device and follow the network setup instructions.
The SMeter-RS06 requires a 2.4 GHz Wi-Fi network; 5 GHz is not supported. Enable the phone permissions requested by the app during pairing and check that the meter's P1 port is active.
Visit https://sunpuraenergy.com/support/ or email support@sunpuraenergy.com. The manuals also list service@novgen-ess.com as a service contact.
The supplied S2400 documentation lists a 10-year warranty, while the SMeter-RS06 manual lists two years. Ask support for the terms and eligibility requirements for your specific model and purchase.