SkyCell provides pharmaceutical shipping containers, wireless data loggers and gateways to protect sensitive cargo and monitor shipments across global supply chains.
SkyCell is a Swiss pharmaceutical supply chain technology company offering shipping containers, wireless data loggers, gateways and logistics software for sensitive cargo.
Browse manuals for SkyCell MR loggers and the SkyMind MR 900 Gateway for activation, installation, pairing and troubleshooting guidance. Follow the instructions for your exact model and any applicable customer-specific operating procedures.
Visit SkyMind documentation for device manuals or contact SkyCell for general inquiries.
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Browse this category for model-specific instructions. The MR 900 manual also directs users to https://skymind.com/documentation for manuals and other language versions.
For the MR models covered by the logger instructions, hold the activation button for 5 to 15 seconds, then release it. A green LED indicates activation; purple means it remains in shelf mode. Follow your model's manual and operating procedures.
Contact support@skymind.com for device assistance. SkyCell's general contact number is +41 44 533 23 00.
Follow your customer-specific operating procedure. Pairing typically involves scanning the logger QR code or entering its ID, entering the asset or container number, and confirming the pairing in the designated application or checklist.
A red LED may indicate a low battery or an error; contact support@skymind.com. Do not install a visibly damaged logger or one that does not blink; use a replacement as directed by the manual.