SiMPNiC Manuals & User Guides

SiMPNiC makes smart home hubs, sensors, plugs and infrared controllers for appliance control, monitoring and automation.

Browse the manuals below for model-specific installation, pairing, network setup and troubleshooting instructions. App and hub requirements vary by product, so check your model number before starting.

Additional help is available through SiMPNiC FAQs and tutorials.

• Where can I find the correct SiMPNiC manual?

  Browse this category by the model number printed on your device or packaging. Match the model before following setup or reset instructions.

• Which app should I use for setup?

  Miu Keeper and Room Keeper use the SiMPNiC app. The SPG-US-SW smart plug and IRB-01-SW infrared controller guides specify Smart Life. Check your model's manual for the correct app.

• Does the SDW-01-SW contact sensor require a hub?

  Yes. Its installation guide states that it requires a SiMPNiC SiMP Keeper, which must be set up before pairing the sensor.

• How can I get technical support?

  Email support@simpnic.com or visit the official SiMPNiC FAQ and tutorial page. Include your model number and a description of the problem.

• What should I check before resetting a Keeper device?

  Try restarting it first and consult its model-specific guide. Resetting removes saved Wi-Fi connection information, so you will need to reconnect it afterward.

• What warranty is described in the Keeper installation guides?

  The Miu Keeper and Room Keeper guides describe a 365-day limited warranty for defects in materials or workmanship under normal use. Contact SiMPNiC to confirm applicable terms and arrange service.