Scotsman is the world's largest manufacturer of commercial ice machines, offering over 300 models of cubers, flakers, nugget machines, and dispensers for foodservice and industry.
Scotsman Ice Systems is a pioneering force in the ice manufacturing industry, recognized globally as the largest manufacturer of commercial ice machines. With a history committed to innovation and reliability, Scotsman offers an extensive portfolio of over 300 models, including the industry-leading Prodigy Elite® cubers, nugget ice machines, flakers, and water dispensers. Their equipment is designed to serve a wide range of sectors, from restaurants and hotels to healthcare facilities and laboratories.
Known for producing crystal-clear, slow-melting gourmet ice and the original chewable nugget ice, Scotsman machines emphasize efficiency and ease of use. Advanced features like the AutoAlert™ indicator lights, self-monitoring systems, and the ICELiNQ® mobile app allow operators to diagnose issues, schedule cleaning, and ensure consistent performance with minimal downtime. Based in Vernon Hills, Illinois, Scotsman continues to set the standard for quality and sustainability in ice production.
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Most Scotsman machines, such as the Prodigy Elite series, have a guided cleaning process. You should typically use Scotsman Clear 1 Scale Remover and a sanitizer like Nu-Calgon IMS. The AutoAlert panel or ICELiNQ app will indicate when cleaning is due, usually every 6 months depending on water quality.
The AutoAlert panel uses LED lights to indicate status: Green usually means normal operation (Making Ice), while Amber or Red lights indicate maintenance needs, cleaning reminders, or potential errors. Refer to your specific model's manual for error code definitions.
Generally, the air temperature should be between 50°F (10°C) and 100°F (38°C), and water temperature between 40°F (4.4°C) and 100°F (38°C). Operating outside these limits helps void the warranty and reduces ice production.
No. Scotsman installation manuals explicitly state that you should not use an extension cord. The machine must be connected to a dedicated electrical circuit ensuring proper voltage and grounding.
The serial number plate is typically located on the back of the unit or inside the front panel door, near the control box or ice drop zone.