PETJC Manuals & User Guides

PETJC is a manufacturer of smart pet lifestyle products dedicated to modernizing pet care through technology. The brand is best known for its advanced automated appliances, such as the PETJC Self-Cleaning Cat Litter Box Pro and the Intelligent Pet Hair Dryer Box. These products integrate intelligent sensors, quiet operation, and safety mechanisms to reduce the daily workload of pet owners while ensuring a comfortable environment for pets.

With a focus on innovation, PETJC appliances feature proprietary technologies like multi-sensor safety protection, ultraviolet sterilization, and app-enabled monitoring. Whether it is managing litter hygiene or drying pets after a bath with stress-free temperature controls, PETJC aims to provide high-quality, reliable solutions for modern pet households. The company provides official technical support and warranty services for its range of smart devices.

• How do I reset the PETJC Self-Cleaning Litter Box?

  To reset the machine, you can select the 'Reset' function using the center console touch button. Alternatively, unplug the power for 7 seconds and then reconnect it to reboot the machine. A reset is necessary if the machine stops due to a safety trigger or error.

• What type of cat litter should I use with PETJC litter boxes?

  The machine is suitable for small granular clumping litter. It is recommended to use bentonite cat litter or crushed tofu cat litter. Normal tofu litter should have a diameter below 1.5mm. Do not use large pellets that may clog the rake or sifting mechanism.

• Why is my PETJC litter box beeping continuously?

  Continuous beeping often indicates that the door frame or top cover is not installed correctly, or that the appropriate amount of litter has been added during the 'Litter Adding' mode. Check that all components are aligned and snapped into place, and ensure the litter level does not exceed the maximum line.

• How does the safety protection work for kittens?

  The PETJC litter box features a kitten protection program. The minimum weight to trigger auto-cleaning is typically set to 1kg (approx 2.2 lbs). Kittens below this weight will not trigger the cleaning cycle automatically to prevent accidents. Always ensure kittens are large enough before allowing them to use the automatic mode.

• How do I contact PETJC support?

  You can contact PETJC official technical support via email at support@petjc.com or by calling (877) 306-2252. Only products purchased from official channels are covered by the official warranty.