Petilog Manuals & User Guides

Petilog is a dedicated manufacturer of high-quality pet care products, primarily focusing on automatic pet water fountains for cats and dogs. With products like their 3.2L Stainless Steel Multi-Pet Water Fountain, they emphasize convenience, hygiene, and durability.

Petilog fountains are designed with features like ultra-quiet submersible pumps, multi-layer filtration systems, and food-grade 304 stainless steel construction to ensure safe, fresh drinking water for pets. Their mission is to improve pet health by encouraging steady hydration through innovative and easy-to-maintain recirculating water systems.

• How often should I clean my Petilog water fountain?

  It is recommended to disassemble and thoroughly clean all parts of the fountain, including the pump, with warm soapy water every 1 to 2 weeks.

• How often do I need to replace the filter in my Petilog fountain?

  To maintain optimal water freshness, the activated carbon filter cartridge should be replaced every 2 to 4 weeks, especially in multi-pet households.

• Are the parts of the Petilog water fountain dishwasher safe?

  Yes, on the stainless steel models, the primary stainless steel basin and tray are generally dishwasher safe. Always check your specific manual to confirm.

• Why is my Petilog fountain pump making a loud noise?

  A noisy pump usually means the water level has dropped too low or the pump's impeller is clogged. Add water to fully submerge the pump or disassemble it to clean out hair and debris.