MOES Manuals & User Guides

MOES (also known as MoesHouse) is a smart home technology brand manufactured by Wenzhou Nova New Energy Co., Ltd. The company specializes in affordable, DIY-friendly home automation devices designed to integrate seamlessly with the Tuya and Smart Life ecosystems.

Their extensive product portfolio ranges from smart light switches, dimmer modules, and thermostatic radiator valves (TRV) to advanced presence sensors and the popular Fingerbot retrofit solution.

MOES devices are widely compatible with major voice assistants such as Amazon Alexa and Google Home, allowing users to modernize traditional appliances and lighting systems with ease. Committed to energy efficiency and user convenience, MOES provides comprehensive support for ZigBee, WiFi, Bluetooth, and Matter protocols.

• Which app should I use for MOES devices?

  MOES devices are designed to work with the MOES App, but are also fully compatible with the Smart Life app and Tuya Smart app available on iOS and Android.

• How do I reset my MOES smart switch?

  Typically, press and hold the main button for about 5-10 seconds until the indicator light begins to flash rapidly. This enters pairing mode.

• Does MOES work with Amazon Alexa and Google Home?

  Yes, most MOES WiFi and ZigBee devices support voice control via Amazon Alexa and Google Assistant once linked through the Smart Life or MOES app.

• What is the warranty period for MOES products?

  MOES typically offers a 24-month warranty from the date of purchase for most smart devices, subject to the terms found on their warranty card.

• Do I need a hub for MOES ZigBee devices?

  Yes, a Tuya ZigBee Gateway (Hub) is required to connect MOES ZigBee devices to your WiFi network and enable remote control.