Moes Tuya Smart WiFi Thermostatic Radiator Valve Actuator

1. Introduction

The Moes Tuya Smart WiFi Thermostatic Radiator Valve Actuator (TRV) is designed to provide intelligent control over your home heating system. This device allows you to manage radiator temperature efficiently through a dedicated mobile application, voice commands, and programmable schedules. It features ultra-low power WiFi technology, eliminating the need for an additional gateway, and includes a rotatable LED screen for easy reading from various angles.

Image: Moes Smart TRV Controller shown with a smartphone displaying the control app and icons for voice assistants.

2. Safety Information

Please read this manual carefully before installation and operation. Keep it for future reference.

• Ensure the device is installed by a qualified professional if you are unsure about any steps.
• Use only 3 x 1.5V alkaline AA batteries. Do not mix old and new batteries, or different types of batteries.
• Do not expose the device to extreme temperatures, humidity, or direct sunlight.
• Do not attempt to disassemble or repair the device yourself. This will void the warranty.
• Keep the device out of reach of children to prevent misoperations.

3. Package Contents

Verify that all items are present in your package:

• 1 x Thermostatic Radiator Valve (TRV)
• 1 x User Manual
• 6 x Adapters (for various valve types)

4. Product Overview

4.1. Components and Display

Image: Detailed diagram illustrating the TRV's components including the Middle button, Knob button, Battery compartment lock, Union nut for heating valve, Battery, Set button, and LED Dot Matrix Display with icons for Heating, Wi-Fi, Low battery, and Setting temperature.

• Middle button: Used for mode switching and confirmation.
• Knob button: Rotates to adjust temperature and navigate menus.
• Battery compartment lock: Secures the battery cover.
• Union nut for heating valve: Connects the TRV to the radiator valve.
• Set button: Used for specific settings and screen rotation.
• LED Dot Matrix Display: Shows current temperature, mode, and status icons.

4.2. Dimensions

Image: Technical drawing indicating the dimensions of the TRV: 58.4mm width, 97mm height, and M30*1.5 connection thread.

• Width: 58.4mm
• Height: 97mm
• Connection Thread: M30 x 1.5

5. Specifications

5.1. Product Comparison

Image: Table comparing different Moes smart radiator valve models, including the WiFi Smart TRV Controller (ZTRV-PJ-B03), Smart Thermostat Radiator Valve (ZTRV-368-MS), ZigBee Smart Radiator Valve (ZTRV-BY-100), TV01 ZigBee Radiator Thermostat (ZTRV-ZX-TV01-MS), and TV02 ZigBee Radiator Thermostat (ZTRV-ZX-TV02-MS), detailing their compatible adapters.

6. Setup

6.1. Download MOES App

The MOES App is recommended for full functionality and compatibility. It is available on the App Store (for iOS) and Google Play (for Android).

• Search for "MOES" in your device's app store.
• Download and install the application.

6.2. Installation Steps

1. Insert Batteries: Press the battery compartment lock, remove the cover, and insert three 1.5V alkaline AA batteries. Ensure the polarity (+/-) is correctly aligned.

   Image: Illustration of inserting batteries into the TRV's battery compartment.

2. Initialize and Install Union Nut: The device will initialize, and the mandrel will pull back. The display will show "17" blinking. Install the TRV union nut with M30*1.5 thread for the heating valve, and then tighten the nut.

   Image: The TRV displaying '17' during initialization, and a comparison showing the TRV connected directly via WiFi without a hub, unlike ZigBee devices.

3. Valve-Adjusting Process: Press the middle button, and "Ad" will start blinking. The device will enter the valve-adjusting process. After several minutes, the process is completed when the initialized screen is displayed.

6.3. Adapter Installation

The package includes various adapters to ensure compatibility with different radiator valves. Refer to the diagram below to identify the correct adapter for your valve type.

Image: Illustrations of adapters for Danfoss RA, Danfoss RAV, Danfoss RAVL, Caleffi, Giacomini, and M28 valves, along with their respective dimensions (e.g., H13mm, H8.6mm, H11mm, H4.8mm).

6.4. Add Device (App Connection)

To connect your TRV to the MOES App:

1. Prepare Device: Under manual mode, rotate the knob counterclockwise until "Of" is displayed. Then, long-press the middle button for 3 seconds until the Wi-Fi icon starts blinking. This indicates the device is ready for network configuration. (Note: Network configuration can only be done under manual mode. Ensure your phone's Bluetooth is on.)
2. Register or Log In: Open the MOES App. If you are a new user, tap "Register" and follow the prompts to create an account. If you already have an account, tap "Log in".
3. Add Device in App: From the App's "Home" interface, click the "+" icon in the upper right corner. Select the "Add" button in the pop-up window. Choose your 2.4G Wi-Fi network and enter the password. Click "Next" and wait for the connection to succeed.
4. Confirmation: After successful addition, click "Next". Your WiFi smart thermostat has now been added to the app.

7. Operating Instructions

7.1. Temperature Control Modes

Press the middle button to switch between different modes:

• Auto Mode: When the "A" icon is displayed, the device is in Auto mode. You can program four time periods and setting temperatures per day, with a weekly cycle, based on your customized needs.

  Image: Screenshot of the app interface for setting a weekly program with four time periods per day.

• Manual Mode: When the "A" icon is not displayed, the device is in Manual mode. It will operate according to the current set temperature, without following the time period program. (Note: Only Manual mode is available when the device is not connected to the internet.)
• Temporary Mode: While in Auto mode, if you adjust the temperature, the "A" icon will blink, and the device will temporarily switch to Manual mode. It will return to Auto mode at the start of the next programmed time period.
• OFF Mode (Stop Heating and Pause Heating): In winter, rotate the knob counterclockwise until "OF" is displayed. This pauses heating, closes the heating valve, and activates frost protection.
• ON Mode: In summer, rotate the knob clockwise until "ON" is displayed. This stops heating by fully opening the heating valve, which can extend the valve's lifespan.

7.2. Week Program Setting

To set your weekly heating schedule:

1. Click the "L" icon in the app to enter the week program setting page.
2. Set four time periods and their corresponding temperatures for each day, creating a customized heating schedule.

7.3. Advanced Settings

Click the gear icon (Settings) in the app to access advanced settings, including temperature ceiling and lower limit settings.

7.4. Adjust Setting Temperature and Screen Rotation

• Adjust Temperature: Rotate the knob button to adjust the setting temperature in 0.5°C increments.

  Image: A hand rotating the knob of the TRV to adjust the temperature setting.
• Screen Rotation: Long-press the Set Button for 3 seconds to switch the screen display direction, allowing for easier reading from different angles.

  Image: The TRV display shown rotating to accommodate different viewing angles.

7.5. Open-window Function

The device can detect open windows to save energy:

• First, enable the window detection function in the MOES App.
• If the device detects a temperature drop of more than 1.5°C within 4.5 minutes (indicating an open window), the open-window function will activate.
• When activated, the screen displays "OP", and the temperature is automatically set to 12°C.
• The function will terminate if: 1) Temperature is manually adjusted via app or device. 2) Detected temperature rises by more than 1.5°C within 4.5 minutes. 3) No operation on app or device within 30 minutes.

Image: The TRV display showing 'OP' when an open window is detected, alongside the app interface for window check settings.

7.6. Voice Control

The TRV is compatible with Amazon Alexa and Google Assistant for hands-free control.

Image: A TRV on a radiator with speech bubbles indicating voice commands for Alexa and Google Assistant.

• Amazon Alexa Commands:
  • "Alexa, set [DEVICENAME] to 26 degree"
  • "Alexa, drop [DEVICENAME] by 1 degree"
  • "Alexa, raise [DEVICENAME] by 1 degree"
  • "Alexa, make [DEVICENAME] warmer"
  • "Alexa, turn on the [DEVICENAME] child lock"
  • "Alexa, turn off the [DEVICENAME] child lock"
  • "Alexa, what temperature is the [DEVICENAME] set to?"
  • "Alexa, what is battery on the [DEVICENAME]?"
• Google Assistant Commands:
  • "OK Google, set the [DEVICENAME] to 23 degree"
  • "OK Google, turn on the [DEVICENAME] child lock"
  • "OK Google, turn off the [DEVICENAME] child lock"
  • "OK Google, is my [DEVICENAME] child lock on?"
  • "OK Google, turn on child lock for the [DEVICENAME]"
  • "OK Google, turn off child lock for the [DEVICENAME]"
  • "OK Google, set the [DEVICENAME] to auto"
  • "OK Google, set the [DEVICENAME] to manual"

Note: Replace "[DEVICENAME]" with the actual name you assigned to your device in the app. The temperature unit of the TRV and smart speaker must be identical.

8. Maintenance

8.1. Anti-scale Function

The TRV performs routine decalcification every Monday at 12:00 to protect the valve from calcification. During this process, "CA" will be displayed on the screen.

Image: The TRV display showing 'CA' during the anti-scale decalcification process.

8.2. Battery Replacement

The device is powered by three 1.5V alkaline AA batteries. When the low battery symbol appears, replace the batteries within 4 weeks. If the battery runs out, replace them immediately.

Image: Diagram showing the TRV powered by 3x 1.5V alkaline AA batteries, highlighting their smooth and slow power supply for prolonged service life compared to ordinary batteries.

9. Troubleshooting

9.1. Error Codes and Solutions

9.2. Child Lock Function

To prevent unintended changes to settings:

• Activate: Long-press the middle button for 3 seconds until "LC" is displayed on the screen.

  Image: The TRV display showing 'LC' to indicate child lock activation, alongside the app interface for child lock settings.

• Deactivate: While the device is locked, long-press the middle button for 3 seconds until "LC" disappears from the screen.

9.3. Restore Factory Settings

To restore the device to its original factory settings:

• Long-press the middle button and insert the battery at the same time until "8" is displayed on the screen and blinking for 3 seconds.
• The device will then be restored to factory settings and restart.

Attention: Once the device is restored to factory settings, all previous settings cannot be recovered.

10. User Tips

• Always use alkaline batteries for optimal performance and battery life. The type of battery and your home router can affect battery longevity.
• If you experience issues with battery life, ensure you are using high-quality alkaline batteries and consider checking your Wi-Fi router's signal strength near the TRV.
• Before purchasing, it is recommended to confirm the model first if the thread size is not M30*1.5mm, to avoid ordering mistakes.
• If you have a boiler that needs to be turned on/off by the valves, ensure your system supports this functionality or consider a compatible smart thermostat that can control the boiler directly.

11. Warranty and Support

11.1. Service Policy

• During the free warranty period, if the product malfunctions under normal use, free maintenance will be provided.
• The warranty does not cover natural disasters, man-made equipment failures, disassembly/repair without company permission, lack of a warranty card, or products beyond the free warranty period.
• Any commitments made by third parties (dealers/service providers) beyond the warranty scope are their responsibility.
• Please retain your warranty card to ensure your rights.
• The company may update or change products without notice; refer to the official website for updates.

11.2. Recycling Information

All products marked with the symbol for separate collection of waste electrical and electronic equipment (WEEE Directive 2012/19 / EU) must be disposed of separately from unsorted municipal waste. To protect your health and the environment, this equipment must be disposed of at designated collection points for electrical and electronic equipment designated by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences for the environment and human health. To find out where these collection points are and how they work, contact the installer or your local authority.

11.3. Contact Information

For support or inquiries, please contact:

• Manufacturer: WENZHOU NOVA NEW ENERGY CO.,LTD
• Address: Power Science and Technology Innovation Center, NO.238, Wei 11 Road, Yueqing Economic Development Zone, Yueqing, Zhejiang, China
• Tel: +86-577-57186815
• After Service Email: service@moeshouse.com
• UK Representative: EVATOST CONSULTING LTD
• UK Address: Suite 11, First Floor, Moy Road Business Centre, Taffs Well, Cardiff, Wales, CF15 7QR
• UK Tel: +44-292-1680945
• UK Email: contact@evatmaster.com
• EU Representative: AMZLAB GmbH
• EU Address: Laubenhof 23, 45326 Essen

A detailed user manual in PDF format is available here.