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Mobiflow Manuals & User Guides

Mobiflow provides innovative electric vehicle (EV) charging point management systems, split billing software, and mobile applications for EV drivers and businesses.

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Mobiflow EV Charging Solutions

Mobiflow offers a comprehensive ecosystem for electric vehicle charging, catering to both EV drivers and businesses. Their solutions include a powerful Charging Point Management System, a mobile app for finding and paying at public charging stations, and a unique split billing service that seamlessly handles home charging reimbursements for employees with company EVs.

Headquartered in Ghent, Belgium, Mobiflow simplifies the transition to sustainable mobility by ensuring charging stations, network profiles, and payment processing run smoothly for end-users and installers alike. From standard public charging setups to OCPP integrations via the Alfen ACE installer, Mobiflow provides detailed guides for seamless deployment.

Mobiflow manuals

Latest manuals from manuals+ curated for this brand.

Mobiflow App User Guide

October 30, 2025
Mobiflow App User Guide   How do I start a charging session in the app that is paid ad hoc?   1. Download the Mobiflow app from the Apple Store…

mobiflow Charging Point Management System User Guide

October 29, 2025
mobiflow Charging Point Management System Product Information Specifications: Product Name: Split Billing Reimbursement Tool Manufacturer: Mobiflow Website: www.mobiflow.be Contact: +32 (0)9 296 45 40, info@mobiflow.be Location: Sassevaartstraat 46/box 201, 9000…

Mobiflow Account User Guide

October 17, 2025
For users: Activating MFA on your account: Before activating MFA you will need to ensure your basic personal information is fully and accurately completed under Personal Settings. This information may…

mobiflow Charging Device User Guide

June 25, 2025
Mobiflow Charging Device Product Information Specifications Product Name: Mobiflow Charging Point Includes: 1 Mobiflow SIM card, 1 Mobiflow charging card Product Usage Instructions Before Installation Step 1: Access the Mobiflow…

Mobiflow Platform User Guide

May 27, 2025
Mobiflow Platform Product Information Specifications Product Name: Public Charging Station Manufacturer: Mobiflow Platform: My Mobiflow Website: My MobiflowPlatform Product Usage Instructions Checking and Setting Charging Rate Log in with your…

mobiflow Charging Card Management System User Guide

May 24, 2025
mobiflow Charging Card Management System Specifications Product Name: Charging Card Management System Website: https://my.mobiflow.be/ File Format: CSV (Comma-Separated Values) Product Usage Instructions: Log in at https://my.mobiflow.be/ using your email address and…

Mobiflow Charging Cards User Guide

May 23, 2025
Mobiflow Charging Cards Specifications Product Name: Charging Cards Manufacturer: Mobiflow Usage: Bulk request for charging cards Processing Time: 2 to 3 working days Product Usage Instructions Log in at https://my.mobiflow.be/…

Mobiflow Split Billing User Guide

May 23, 2025
Mobiflow Split Billing Product Information Specifications Product Name: Split Billing Reimbursement Tool Manufacturer: Mobiflow Usage Instructions How can I, as an employer, change a manually selected split billing reimbursement rate…

mobiflow NRGkick Smart Cable User Guide

May 17, 2025
NRGkick Registration: NRGkick Smart Cable configuration and registration on the Mobiflow platform User Guide What's in the bag? Note! At the bottom of this user guide, you will find some…

Mobiflow Manual QA Platform Setup Guide

manual
A comprehensive guide for configuring and setting up charging station devices on the Mobiflow QA platform, covering authentication, security, and device settings.

Mobiflow support FAQ

Common questions about manuals, registration, and support for this brand.

  • How do I start a charging session with the Mobiflow app?

    Download the Mobiflow app, click Search location, select your charging point and connection type on the map, choose your payment method, and click Pay. The session will appear under the Active tab until you stop it.

  • What is Mobiflow Split Billing?

    Split Billing is a service for employees who charge their electric company cars at home. It uses a connected energy meter to separate EV charging costs from general household electricity, automatically generating a payment request to reimburse the employee based on the employer's tariff.

  • How can I change the Split Billing reimbursement rate?

    Log into your company account at my.mobiflow.be/sp/customer. Navigate to Charging Points > Split billing > Overview, select the breadcrumb icon, choose Change reimbursement policy, modify the rate, and click Confirm.

  • How do I set up MFA on my Mobiflow account?

    Log in and go to Personal Settings > Security. Choose either an Authenticator app (scan the QR code and enter the generated code) or Security keys (Passkey or two-factor password integration), and save your recovery codes in a safe place.