Mellow Manuals & User Guides

Mellow is a global design company known for creating user-centric home furnishing essentials. Trading primarily as Mellow Home, the brand is widely recognized for its minimalist solid wood and metal platform beds, memory foam mattresses, and sofas designed for easy setup and durability. Their "Home Designs Made Easy" philosophy focuses on providing accessible, high-quality furniture with frustration-free assembly.

The brand name Mellow also encompasses distinct product lines in other categories, including the Mellow smart sous-vide cooker and various audio accessories. While the product range varies, the support information provided here focuses on the Mellow Home furniture division, which offers comprehensive customer service and warranty support for their bedding and frame collections.

• How often should I replace my Mellow mattress?

  Mellow generally recommends replacing mattresses every 8-10 years due to regular wear and tear from everyday use.

• What should I do if my Mellow bed frame is missing parts?

  Contact Mellow customer support via email or phone with your assembly manual ready. You will need to provide the model name and component number of the missing part.

• How can I register my Mellow product for warranty?

  You can register your product for the 5-year limited warranty by visiting the registration page on the official Mellow Home website.

• What is the return policy for Mellow products?

  Items typically must be returned within 30 days of delivery in their original condition and packaging. For purchases made regarding Amazon, returns should be processed directly through Amazon's system.