Kratki Manuals & User Guides

Kratki is a prominent European manufacturer specializing in high-quality heating devices for residential and commercial use. Founded in Poland, the company offers an extensive range of products, including fireplace inserts (wood-burning, gas, and water jacket models), freestanding wood stoves, and modern bio-ethanol fireplaces suitable for various interior designs.

Known for combining aesthetic appeal with strict safety standards and thermal efficiency, Kratki also supplies essential ventilation grilles and fireplace accessories. Their products are designed to meet rigorous environmental regulations while providing reliable warmth and atmosphere to homes across the globe.

• What type of wood is recommended for Kratki fireplaces?

  The manufacturer recommends using seasoned hardwood such as beech, oak, or hornbeam with a moisture content of less than 20% to prevent excessive soot buildup.

• How do I register my Kratki product for warranty?

  You can register your product to validate the warranty by visiting the official website at www.kratki.com and following the registration process.

• Can Kratki bio-fireplaces be used outdoors?

  Bio-fireplaces are primarily indoor decorative products. They may be used periodically on patios or balconies provided they are sheltered from weather conditions such as rain and strong wind.

• How often should I clean the chimney for my fireplace insert?

  It is recommended to inspect and clean the chimney flue at least twice a year to ensure safety and proper airflow.

• What should I use to clean the fireplace glass?

  Use only cleaning agents designed specifically for fireplace glass. Do not use abrasive materials that could scratch the surface.