Kold-Draft manufactures premium commercial ice machines, crushers, and dispensers renowned for producing pure, energy-efficient, and perfectly square ice cubes.
Kold-Draft is a trusted manufacturer of commercial ice-making equipment, providing dependable ice machines, crushers, and dispensers to the foodservice and hospitality industries. Recognized as "The King of Ice Machines," Kold-Draft produces the industry's only true square ice cube, utilizing a process that uniquely freezes out impurities for a purer, slower-melting product. Their equipment features energy-efficient designs and interchangeable parts, ensuring lasting performance and straightforward maintenance for commercial kitchens.
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The serial number plate is typically located in the condensing unit compartment on the left side wall, or behind the front cover on the upper support, depending on your machine model.
It is recommended to clean your ice machine and dispenser at least twice a year (every 6 months). However, cleaning may be required more frequently depending on your local water quality and local health code regulations.
Ensure the power switch is in the 'on' position, the water supply is connected and turned on securely, and verify the ambient temperature is between 45°F and 90°F. If issues persist, consult the troubleshooting section of your user manual.
To ensure your warranty claim is processed quickly, you must submit a completed Warranty Claim Form along with a copy of your service ticket/invoice. The required forms and instructions are available on the official Kold-Draft website.