Kibi USA is a manufacturer of premium kitchen and bathroom fixtures, including handcrafted stainless steel sinks, faucets, and shower drains.
Kibi USA specializes in designing and manufacturing high-quality kitchen and bathroom fixtures. Their product lineup features handcrafted stainless steel undermount and farmhouse workstation sinks, elegant bathroom and kitchen faucets, and versatile tile-in shower drains.
Committed to exceptional workmanship and reliable performance, Kibi ensures that its components meet strict quality standards for both residential and commercial spaces. Many Kibi products are backed by robust service policies, including limited lifetime mechanical warranties, ensuring peace of mind and long-lasting durability.
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Clean regularly with normal detergent and warm water. Always dry your sink after use and buff it with a soft cloth to prevent limescale deposits. Clean the sink once a week using a non-abrasive cleanser and a clean soft sponge, scrubbing in the same direction as the natural grain. Never use bleach or steel wool pads.
Kibi provides a limited lifetime mechanical warranty on its parts to be free from manufacturing defects in materials and workmanship under normal use as long as the original purchaser owns the home. Finishes generally carry a 5-year warranty. The warranty applies strictly to residential installations.
Low flow usually indicates that the aerator or filter is clogged. Turn off the water supply, unscrew the aerator from the spout to check the rubber packing, and clean any debris to resolve the issue.
If you encounter problems or need replacement warranty parts, you can contact the Kibi USA customer service team directly via email at support@kibiusa.com or call them at 855-883-0888 before returning the product to the retailer.