Global provider of IoT location-based services, specializing in GPS tracking devices, asset trackers, and video telematics solutions.
Jimi IoT, often associated with Concox, is a leading provider of IoT solutions focused on location-based services and integrated security. The company designs and manufactures a diverse range of devices including vehicle GPS trackers, asset management terminals, personal safety wearables, and AI-powered dashcams. Known for their reliability in fleet management, logistics, and shared mobility sectors, Jimi IoT products leverage advanced GNSS and cellular technologies (4G/LTE) to deliver real-time monitoring and data analytics.
Headquartered in Shenzhen with state-of-the-art manufacturing facilities, Jimi IoT serves a global market, offering hardware that integrates seamlessly with cloud platforms like Tracksolid Pro. Their solutions help businesses optimize operations, enhance driver safety through ADAS/DMS algorithms, and secure valuable assets.
Latest manuals from manuals+ curated for this brand.
Watch setup, installation, and troubleshooting videos for this brand.
Common questions about manuals, registration, and support for this brand.
Ensure the SIM card acts on a supported network (2G/3G/4G depending on device), has GPRS data service activated, and does not have a PIN lock enabled. Insert the card while the device is powered off.
Most Jimi IoT devices are compatible with the 'Tracksolid Pro' or 'IoTLab' mobile apps, which allow for real-time tracking, configuration, and monitoring.
Typically, the Green LED indicates Cellular (GSM/LTE) status, the Blue LED indicates GNSS (GPS) signal status, and the Red LED indicates Power/Battery status. Flashing patterns vary by model.
For many models, you can send the SMS command 'FACTORY#' to the device's SIM number. Alternatively, some devices have a physical reset hole or button sequence defined in the user manual.
Offline status can be caused by a depleted battery, lack of cellular signal (blind zone), an expired SIM card plan, or incorrect APN settings configurations.