Hyena develops smart e-bike systems, including hub motors, batteries, rider controls and connected apps, to provide electric assistance and manage riding data.
Hyena develops smart e-bike systems, including hub motors, batteries, rider controls and connected rider apps.
Browse manuals and quick-start guides for charging, system operation, app connectivity, maintenance and storage. Check your component's model number before choosing a guide.
Component installation and servicing should be handled by trained bicycle technicians. Contact your bicycle dealer or place of purchase for repair assistance.
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Check the model number on your battery, motor or rider control and select the matching guide. Hyena also provides technical documents through its official website.
Use the original Hyena charger specified for your battery. Follow the model-specific charging instructions and fully charge the battery before first use.
Hyena's component manuals are primarily intended for trained technicians. Owners without professional bicycle assembly training should not install, disassemble or modify components.
Stop using a damaged charger or adapter and contact your place of purchase, distributor or bicycle dealer for repair assistance.
Download Hyena Rider Assistant for Android or iOS. The CE-03 guide instructs users to double-click the ON/OFF button to initiate app connection; follow the guide and app prompts.
