HSM makes document shredders and cardboard converters for homes and workplaces, helping users destroy confidential papers and turn used boxes into packaging.
HSM manufactures document shredders and cardboard converters for home offices, workplaces and professional environments. Its ranges include SECURIO and shredstar shredders and ProfiPack cardboard packaging converters.
Browse HSM manuals for setup, safe operation, troubleshooting and maintenance. Match the model and cutting size on your machine's nameplate to the relevant instructions, as capacities, supported materials and warranty terms vary.
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Match the model number and cutting size on the machine's nameplate to the manual. Similar models can have different capacities and permitted materials.
Contact HSM headquarters at info@hsm.eu or +49 7554 2100-0. In the United States, HSM of America lists customerservice@hsm.us and +1 800 613-2110.
Read the model-specific safety instructions, verify that the supply voltage and frequency match the nameplate, and follow the manual's placement and ventilation requirements.
Follow the jam-clearing instructions for your model, which may include using reverse and reducing the paper stack. Never reach into the feed opening. Switch off and unplug the machine before cleaning or maintenance.
No. Warranty periods and cutting-roller coverage vary by model and usage conditions. Check your product documentation or contact regional HSM customer service. US warranty service requests can be submitted at https://us.hsm.eu/en/service/service-forms/guarantee.