HOROW Manuals & User Guides

HOROW is a provider of kitchen and bathroom solutions, dedicated to delivering products that blend modern innovation with everyday functionality. The brand is best known for its extensive lineup of smart toilets and bidet seats, which feature advanced hygiene technologies such as self-cleaning nozzles, heated seats, and instant warm water systems. Beyond sanitary ware, HOROW manufactures a variety of bathroom fixtures including freestanding bathtubs, walk-in tubs for accessible bathing, and frameless shower doors.

With a commitment to quality and durability, HOROW products are designed to elevate the home experience while ensuring ease of installation and maintenance. The company supports its diverse product range with a dedicated customer service team and comprehensive warranty coverage, making luxury bathroom upgrades accessible and reliable for homeowners.

• How can I contact HOROW customer support?

  You can reach the HOROW customer service team by phone at (+1) 209-200-8033 or via email at support@horow.com.

• What is the warranty period for HOROW products?

  HOROW typically offers a one-year limited warranty on its products, covering manufacturing defects in workmanship and materials.

• Do I need a professional to install my HOROW bathtub or toilet?

  Yes, due to the fragility of ceramic products and the complexity of plumbing connections, professional installation is highly recommended. For large items like bathtubs, two people are often required for handling.

• Where can I find installation guides for HOROW products?

  Installation manuals are generally included in the product packaging. Digital versions may also be available on the official HOROW website or product pages.