Manufacturer of outdoor living structures, specifically hard top metal gazebos and patio shelters supported by the Sunjoy Group.
HANCOCK is a brand name primarily associated with durable outdoor living products, most notably heavy-duty hard top metal gazebos designed for residential patios and backyards. These structures feature weather-resistant steel frames and are often sold through major home improvement retailers.
The brand's outdoor furniture line is manufactured and supported by the Sunjoy Group, providing warranty coverage and customer service for assembly, parts, and maintenance. Note: The name Hancock is also historically associated with industrial valves, but the consumer support information provided here reflects the outdoor lifestyle product line.
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Common questions about manuals, registration, and support for this brand.
Hancock gazebos are manufactured and supported by the Sunjoy Group.
You can contact the support team via email at customer.care@sunjoygroup.com.
The product typically comes with a limited 1-year warranty covering material and manufacturer defects for personal, residential use.
According to the instruction manual, at least four adults are recommended for safe assembly due to the weight and size of the unit.
For replacement parts and hardware, please contact Sunjoy Group customer care.