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Basement Manuals & User Guides

Basement provides reliable sump pumps, battery backup systems, and monitoring apps to ensure your home remains dry and protected from severe flood damage.

Tip: include the full model number printed on your Basement label for the best match.

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Basement Pump & Backup Systems

Under the Basement brand umbrella—featuring products from well-known manufacturers like Basement Watchdog and Basement Systems—users can find comprehensive solutions for basement waterproofing and water management. Their product lineup includes powerful primary sump pumps, battery-operated backup systems such as the UltraSump, and smart monitoring devices like the TimeMachine 2 (TM2).

These advanced systems are designed to detect power outages, monitor pump cycles, and keep homeowners instantly alerted to environmental changes like high humidity and temperature drops. Whether you need an app-connected monitoring system for your crawlspace or a heavy-duty combination primary and backup sump pump, Basement products are aimed at providing complete peace of mind.

Basement manuals

Latest manuals from manuals+ curated for this brand.

Glentronics Pro Series PS-WIFI2 Connect WiFi User Guide

October 14, 2024
Glentronics Pro Series PS-WIFI2 Connect WiFi  NOTICE: Refer to the full PS-WiFi2 manual for all WARNINGS and CAUTIONS https://www.stopflooding.com/ps-wifi2-resources/ What you need: Wi-Fi network name Wi-Fi network password Wi-Fi-capable device…

Glentronics PS-WS Water Sensor User Guide

September 14, 2022
Glentronics PS-WS Water Sensor User Guide Water Sensor The water sensor is designed to warn you of a potential flood. If you are installing it in the sump pit, it…

Basement support FAQ

Common questions about manuals, registration, and support for this brand.

  • Where can I get technical support for my Basement Watchdog pump?

    For service, repairs, or technical support on Basement Watchdog units, you can contact Glentronics at 1-800-991-0466 (option 3).

  • Can I use an automotive battery with the Basement Watchdog system?

    No, you should not use an automotive battery. It is highly recommended to use a dedicated Standby or Maintenance Free (AGM) battery designed specifically for sump pump systems to ensure proper performance and battery life.

  • How do I connect the TM2 homeowner app to my monitoring device?

    In the Device Management section of the app, tap 'Add a TM2 Device', scan the QR code located on the Customer Card or TM2 device label, and follow the on-screen instructions.

  • What types of alerts does the TM2 app provide?

    The TM2 system can alert you to battery backup pump activity, low battery voltage, high relative humidity, and power loss to the TM2 or the main sump pump.