GigaCloud Technology is a global B2B marketplace and logistics specialist facilitating the distribution of large-parcel merchandise like furniture, appliances, and pet products.
GigaCloud Technology is a global B2B ecommerce platform and logistics provider specializing in large-parcel merchandise. The company connects manufacturers with resellers, facilitating the distribution of bulky items such as furniture, home appliances, fitness equipment, and smart pet products.
Although GigaCloud Technology operates primarily dealing with businesses, end-users often find the company's name on instruction manuals and safety labels for products purchased via major online marketplaces. Their portfolio includes items like the WF307447AAB Full Bunk Bed and the HM-CATBOX Smart Cat Litter Box. Support and warranty claims are typically handled by the specific retailer where the item was purchased, but GigaCloud maintains an operational presence in the City of Industry, California.
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GigaCloud Technology is a logistics and B2B platform that distributes large items for many retailers. They are often the importer of record for furniture and appliances sold on sites like Wayfair or Amazon.
For products like the WF307447AAB bunk bed, the manual recommends contacting the specific dealer where you purchased the item. You may also contact GigaCloud's City of Industry office via mail or email for assistance if the dealer cannot help.
The HM-CATBOX Smart Cat Litter Box typically uses the 'Home and Pet' App for remote control and monitoring.
You can email service@gigacloudtech.com or call their US office at (626) 912-8886. However, for warranty issues, starting with your point of purchase is usually required.