Exotel Manuals & User Guides

Exotel Intelligent Chat Agents: Build and Manage AI Chatbots

User manual

Explore Exotel's Intelligent Chat Agents platform for building advanced AI chatbots. Learn about Flow Builder, NLP, GenAI, integrations, and analytics to automate customer interactions and enhance user experience.

Exotel Harmony CX Platform: User Guide, Design System & CRM Integration

User Guide and Technical Documentation

Explore the Exotel Harmony CX Platform, including its design system, Omni Agent user manual, and detailed guides for third-party CRM integration. Enhance your contact center operations and customer experience.

Exotel Business Phone System: User Guide and Features

User Manual

Exotel's cloud-based Business Phone System empowers SMBs with enterprise-grade contact center features. This guide covers setup, Exophones, call routing, CRM integrations, APIs, and troubleshooting for efficient communication management.

Exotel Intelligent Voice Agents: Voicebot and Monitored Bots User Guide

User Guide

Comprehensive documentation for Exotel's Intelligent Voice Agents, covering Voicebot creation, API integration, management, and the Monitored Bots system for human-in-the-loop supervision and enhanced customer service.

Exotel Omni Contact Center Documentation: Features, Configuration, and User Guides

Software Manual

Comprehensive documentation for Exotel's Omni Contact Center, covering features, configuration, administration, reporting, and user guides for optimizing voice, chat, and digital channel operations.

Exotel Messaging APIs: SMS & WhatsApp Documentation

API Documentation

Explore Exotel's comprehensive documentation for SMS and WhatsApp Messaging APIs. Learn about integration, features, DLT compliance, error codes, and best practices for developers and businesses.

Omni Contact Center Documentation - Exotel

Documentation

Comprehensive documentation for Exotel's Omni Contact Center solution. Learn to configure, manage, and utilize features like app marketplace, inbound/outbound dialing, call handling, user management, and advanced reporting for enhanced customer…

Exotel Omni Contact Center Documentation: Features, Configuration, and Management Guide

Documentation

Comprehensive documentation for the Exotel Omni Contact Center platform, covering inbound/outbound voice, digital channels, agent desktop, CRM integration, reporting, and administrative features for optimizing customer engagement.

Exotel Business Phone System: Setup, Features, and Guide

User Guide

Discover Exotel's cloud-based business phone system for SMBs. This guide covers setup, Exophones, call routing, AppBazaar features, CRM integrations, and FAQs to optimize your contact center operations.

Exotel Business Phone System: Cloud Telephony Solutions

guide

Exotel's cloud-based phone system empowers small and medium businesses with enterprise-level contact center features. Discover how to set up your system, manage calls, utilize APIs, and integrate with other tools…

Exotel AgentStream: Real-time Audio Streaming and Bot Integration Guide

User Guide

Exotel AgentStream enables real-time audio streaming from customer calls to bot platforms via WebSocket. This guide covers setup, Stream and Voicebot applets, and integration for advanced voice automation.

Exotel AI Human Harmony CX Platform: Agent Guide & Design System

User Manual

Explore the Exotel AI Human Harmony CX Platform, featuring the Harmony Design System for consistent user experiences and the Omni Agent User Manual for efficient contact center operations and customer…