EVELO manufactures elegant, powerful, and easy-to-ride electric bikes and trikes designed to make recreation, commuting, and exercise accessible to all riders.
Founded in 2011 by Yevgeniy Mordkovich, EVELO is a leading manufacturer of premium electric bicycles and tricycles. Born from a personal quest to help riders of different fitness levels bike together, EVELO focuses on creating accessible, comfortable, and intuitive e-bikes.
Their product lineup includes popular models like the Atlas, Omega, Galaxy, and the Compass electric trike. EVELO stands behind its products with an industry-leading 4-year/20,000-mile warranty and is dedicated to encouraging a more active, enjoyable lifestyle for riders of all ages.
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Common questions about manuals, registration, and support for this brand.
EVELO electric bikes come with an industry-leading 4-year or 20,000-mile warranty against manufacturing defects.
You can reach EVELO customer support by phone at 1-877-991-7272 or by email at contact@evelo.com. They are available 7 days a week.
Assembly videos, printable PDF assembly instructions, and comprehensive manuals can be found on the EVELO support portal at support.evelo.com.
The serial number is typically located on the head tube of your bike, just above the front fork. You will need this to register your bike.