Evacusafe Manuals & User Guides

Evacusafe is a leading manufacturer of emergency evacuation equipment, specially designed to safely assist disabled individuals, mobility-impaired people, and wheelchair users during multi-level building emergencies.

Their comprehensive product line features specialized Tracked Evacuation Chairs, Transit Chairs, and Evacuslider mattresses. Engineered for safety and ease of use, Evacusafe's chairs utilize advanced track systems that allow operators to smoothly glide passengers down staircases with controlled descents, minimizing the physical strain on the operator while maximizing passenger security. With durable construction and a strong focus on compliance and accessibility, Evacusafe ensures that everyone can be efficiently evacuated in the event of a fire or other emergency.

• What is the warranty on Evacusafe chairs?

  Evacusafe Tracked Evacuation Chairs generally come with a 5-year warranty on all working parts and tracks, and 15 years for the chair frame. Transit Chairs feature a 5-year warranty, and Evacuslider Mattresses have a 1-year warranty on all parts.

• How often should Evacusafe equipment be inspected?

  While designed to be low maintenance, Evacusafe equipment should be visually checked and used regularly. Routine visual checks should ensure that all nuts and bolts are secure, seat belts operate correctly, locking mechanisms easily engage, and track mechanisms open smoothly.

• When should the track belts on an Evacusafe chair be replaced?

  Evacusafe recommends replacing the track belts after 5 years to assist in maintaining the operational condition and safety of your evacuation equipment.

• What is the weight limit for the arms on the Excel Evacuation Chair?

  The arms on the Excel model are only weight-bearing to a maximum of 100kg. They are not fully weight-bearing and should be folded back before the user exits the chair.