Crystal Audio is a European manufacturer of affordable, high-end audio equipment including soundbars, wireless speakers, and Bluetooth earphones.
Crystal Audio (also known as Crystal Acoustics) specializes in designing high-quality, affordable consumer audio products. Operating primarily in Europe through Damkalidis SA, the brand offers a diverse lineup of consumer electronics including Dolby Atmos soundbars, True Wireless Stereo (TWS) portable speakers, and Bluetooth headsets. Focused on delivering premium sound experiences without the massive price tag, Crystal Audio combines advanced acoustic engineering with accessible pricing, ensuring an immersive audio and home theater experience.
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Long press the power button to enter pairing mode until the indicator flashes. Activate Bluetooth on your mobile device and select your headset model (e.g., CRYSTAL AUDIO BIE-02) from the list of available devices.
You can connect your TV using an HDMI ARC cable, an optical audio cable, or an auxiliary 3.5mm cable. If you experience no sound, ensure your TV's audio output settings are changed to 'PCM'.
Turn on both speakers, then press the TWS button on the master speaker. When the pairing process is successful, the connecting status will display 'CONN', allowing you to play audio in True Wireless Stereo.
Ensure the unit is not on standby mode, ensure that the correct input source (Optical/ARC/AUX) is selected on the remote, and verify that your TV's audio settings have Dolby disabled and format set to PCM.