Chiltrix Manuals & User Guides

Chiltrix Inc. is a leading innovator in the HVAC industry, specializing in high-performance air-to-water heat pump technology. The company designs and manufactures ultra-efficient chiller heat pumps, hydronic fan coil units, and buffer tanks that provide heating, cooling, and domestic hot water. Chiltrix systems are renowned for their record-breaking efficiency (IPLV/COP) and ability to integrate seamlessly with solar power for net-zero energy applications.

Unlike traditional air conditioning systems that run refrigerant lines directly into living spaces, Chiltrix utilizes a hydronic (water-based) distribution system, which improves safety and minimizes the use of refrigerants. Their product line includes the popular CX-series heat pumps, offering variable capacity performance and dynamic humidity control suitable for a wide range of climates. Chiltrix focuses on providing sustainable, cost-effective climate solutions for modern homes and commercial buildings.

• Where can I find Chiltrix technical documents and manuals?

  Official manuals, including installation guides, piping diagrams, and warranty information, are available on the Chiltrix documents page at https://www.chiltrix.com/documents/.

• Is WiFi connectivity available for all Chiltrix heat pumps?

  WiFi connectivity is available for CX35-1 and CX50-2 models. Older units may require a hardware upgrade to the HMI controller and a software update to enable WiFi features.

• Do I need to use glycol in my Chiltrix system?

  Propylene glycol is required for systems using the FC30 free cooling unit or if the system operates in freezing ambient temperatures. It protects the heat exchanger from freezing damage.