How do I access the Cerner Work Queue Monitor?

To access the Work Queue Monitor, double-click on the icon within the Citrix StoreFront.

How can I route a document to a specific queue in Cerner WQM?

Open WQM, select a practice tab, double-click on the item to open it, click on the Location search icon, select the correct location from the list, and hit OK.

How do I split documents with multiple patient items in Cerner?

Double-click on the item to open, select the page(s) to be split within the thumbnail display, click the Split icon, review the newly created work items, and assign them as necessary.

How do I attach a faxed order to a patient encounter in Cerner PowerChart?

Navigate to 'Encounters', find the appointment, open 'PowerChart', select 'Clinical Notes', choose 'Order Requisition', adjust the date and time, click the paperclip icon to browse and attach the file, and click 'Sign'.

📘 Manuals and instructions by model

Cerner PowerChart & Workflow User Guides

Browse Cerner PowerChart, IView, Message Center and Work Queue user guides. Choose the workflow document and check the version and organization context.

Browse software workflow guides See all listed manuals

Search with the application and task, such as PowerChart personalization or Message Center pools.

Find Cerner instructions

Choose the software workflow rather than a hardware model. These documents cover PowerChart personalization, charting, Message Center pools and Work Queue Monitor.

PowerChart and charting

Message Center and Work Queue

Cerner manual questions

Which Cerner guide covers PowerChart?

The PowerChart group includes personalization, admitting and discharging quick tips, and IView charting documents. Choose the task that matches what you need to learn.

Will these guides match every Cerner installation?

Check the document date, software version and organization context. Configured screens and workflows can differ between installations, so compare the guide with your local system.

See all listed manuals below Search more Cerner manuals Browse other brands

This directory highlights selected documents. Check the model, language, market and revision inside each guide. Page translations can differ from the language in the original file. Manuals+ is an independent library.

Cerner manuals

Selected manuals from manuals+ curated for this brand.

Cerner video guides

Watch setup, installation, and troubleshooting videos for this brand.

Creating ED Provider Notes in Cerner: Best Practices for Emergency Department Documentation

5:49 • 1920×1080 • instructions

Acute Scheduling: Orders to Scheduling Workflow Demonstration in Cerner PowerChart

2:45 • 1920×1080 • demonstration

How to Attach a Faxed Order to an Encounter in Cerner PowerChart

2:29 • 1920×1080 • instructions

Cerner support FAQ

Common questions about manuals, registration, and support for this brand.

How do I access the Cerner Work Queue Monitor?

To access the Work Queue Monitor, double-click on the icon within the Citrix StoreFront.
How can I route a document to a specific queue in Cerner WQM?

Open WQM, select a practice tab, double-click on the item to open it, click on the Location search icon, select the correct location from the list, and hit OK.
How do I split documents with multiple patient items in Cerner?

Double-click on the item to open, select the page(s) to be split within the thumbnail display, click the Split icon, review the newly created work items, and assign them as necessary.
How do I attach a faxed order to a patient encounter in Cerner PowerChart?

Navigate to 'Encounters', find the appointment, open 'PowerChart', select 'Clinical Notes', choose 'Order Requisition', adjust the date and time, click the paperclip icon to browse and attach the file, and click 'Sign'.