Aukey Manuals & User Guides

AUKEY combines the latest technologies with over a decade of hardware expertise to design and build solid, reliable consumer electronics and mobile tech accessories. Best known for its innovation in power solutions, AUKEY produces advanced GaN (Gallium Nitride) chargers, high-capacity power banks, and efficient wireless charging stations that support universal fast-charging protocols. The brand's philosophy focuses on creating minimalist, highly functional products that seamlessly integrate into daily life.

Beyond power delivery, AUKEY has expanded its ecosystem to include audio devices, smartwatches, and computer peripherals like hubs and adapters. Operating globally, the company emphasizes user-friendly designs and safety features to protect connected devices. Whether for travel, work, or home entertainment, AUKEY aims to provide accessible and dependable technology for users worldwide, backed by dedicated support and warranty services.

• How do I claim a warranty for my Aukey product?

  For warranty claims, please contact the seller directly if purchased through a third-party platform. If purchased directly from the official site, you can contact support@aukey.com with your order details.

• What devices are compatible with Aukey GaN chargers?

  Aukey GaN chargers support a wide range of devices, including the latest iPhone and Android smartphones, tablets, and laptops via Power Delivery (PD) and Quick Charge protocols.

• How do I reset my Aukey Bluetooth tracker (e.g., TM-21)?

  Turn on the product and double-click the button; the product will play a tone. Then long-press the button for about 2 seconds until you hear a specific beep sequence to complete the factory reset.

• How do I pair my Aukey smartwatch with my phone?

  Download the AUKEY Fit Pro app, ensure Bluetooth is enabled on your phone, and use the "Add New Device" feature in the app to scan for your watch model (e.g., SW-2P).