If the SpinWave Robot’s pads are not spinning in mop mode, follow the steps below to resolve:

• Is your machine beeping or giving an error message?
  • Yes > Go to SpinWave Light Indications & Errors
  • No > Turn Machine Off
• Mop pads should begin spinning when the machine leaves the dock to begin cleaning session
• Remove Clean Water Tank with pads attached

• Turn Clean Water Tank Over > Remove Mop Pads and set aside

• Remove any debris from the Mop Pad Drivers
• Remove any hair or debris that may be wrapped around the Mop Pad Drivers where they connect to the machine
• Reseat Wet Tank into robot until it clicks
• Has this resolved the issue?
  • Yes > Great! Glad we could get you back to cleaning!
  • No > Visit a BISSELL Authorized Service Center or Contact Us