• Remove the upholstery hose from the lower hose on bottom right side of machine

• Turn the vacuum on and feel for suction at the end of the hose
  • If there’s no suction, unclamp the hose from the left side and feel for suction from the hose inlet

• Push a broom handle or similar object through the upholstery hose to remove any clogs or obstructions

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• If there was no suction at the upholstery hose inlet, remove the dirt tank
  • Turn machine on and feel for suction at the motor duct above and to the left of the hose inlet
    • If there’s not suction here, visit a BISSELL Authorized Service Center or Contact Us

• If there is suction, empty any debris from dirt tank
  • Twist the dirt tank lid counter clockwise to unlock the tank lid and remove the separator, clean off debris
    • Check the rubber gasket located in the top of the separator
      • If damaged or missing, it should be replaced

                                

• Remove the pre-motor filter from the tank lid
  • Wash with water and a mild detergent, letting it air dry completely before placing back into the machine

• Remove upper handle, push a broomstick through to clear of clogs/debris

                           

• Recline the vacuum handle and turn it over to expose the brush
• Remove the 5 screws holding on the brush access plate.

• Clear any debris off the brush and brush ends
• Inspect the belt for damage
  • If damaged, a new belt will need to be ordered
• The brush should spin easily by hand
  • If it does not, a new brush will need to be ordered

• Unscrew the lower hose and inspect for clogs or obstructions
  • Use a broom handle or similar object through lower hose to remove any clogs

 

• Reassemble machine and check for suction

If machine still does not have suction, visit a BISSELL Authorized Service Center or Contact Us