Caring anytime, anywhere
Bora NGD
(Network Gateway Device)
Installation guide 
2797
Data feedback terminal installation guide
You have received a set of remote monitoring equipment consisting of a box for the data feedback terminal with:
- The data feedback terminal with its cable
- The charge adapter
- User manuals
The purpose of this document is to guide you in setting up the data feedback terminal so that vital signs can be transmitted to healthcare staff.
Once the equipment is operational, you can begin remote monitoring.
The installation guide contains explanations on how to configure the data feedback terminal and a QR code directing you to the Bora band® device guide. Further information and details are available in the user manual for the data feedback terminal.
Start-up the data feedback terminal
Meaning of the indicator lights for the data feedback terminal
The data feedback terminal has three indicator lights:
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Steady green: terminal on Flashing green: maintenance mode |
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Steady red: no network connection Flashing red: network search |
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Steady blue: connection to a Bora band device Flashing blue: data transmission |
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GREEN light on and RED light flashing: the terminal is switched on and searching for its Internet network (this may take a few minutes). |
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GREEN light on: the terminal is switched on and connected to the Internet. |
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GREEN light and BLUE light on: the terminal is switched on, connected to the Internet and to a Bora band® device. |
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GREEN light on and BLUE light flashing: the terminal is switched on and connected to the Internet. A Bora band® device is connected and transmits data with the terminal. |
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GREEN light on, RED light on, BLUE light on or off: the terminal is on but not connected to the Internet. |
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GREEN FLASHING light: the terminal is in maintenance mode. |
A. Connecting the terminal
Remove the terminal, connected to its cable, from its box. Plug the terminal cable into the charging adapter. Then plug the adaptor into an electrical socket.
A green light should appear opposite the first indicator light once all the components are connected.
The data feedback terminal will only work if it is permanently plugged into an electrical socket.
B. Network connection
Once the green light is on, you need to check that the terminal is communicating data via the Internet.
There are two ways for the data feedback terminal to be connected to the Internet:
- Via the cellular data network
- Via the Wi-Fi network
Initially, a flashing red light will appear.
This shows that the terminal is looking for the network. The terminal is supplied with a SIM card for cellular data connection.
- If the cellular data network is available, the flashing red light will turn itself off after a few minutes. The terminal is connected to the network.
- If the cellular data network is not available, the red light will be steady. This indicates that the terminal was unable to connect to the cellular data network.
If you have problems connecting the data feedback terminal to the cellular data network, try moving it to a more convenient location (e.g. near a window).
If the data feedback terminal is still unable to connect to the cellular data network, it needs to be configured to use the Wi-Fi network.
C. Configuring the Wi-Fi connection
The data feedback terminal can be configured to connect to the Wi-Fi network. A number of steps are required to configure the system:
- Activate maintenance mode (Activation of the terminal’s internal Wi-Fi)
- Connect to the terminal’s internal Wi-Fi
- Log in to access the terminal’s settings
- Configure the Wi-Fi to which the terminal should connect
- Exit maintenance mode
To configure the Wi-Fi connection:
- ACTIVATE MAINTENANCE MODE
To activate maintenance mode, remove the cover on the back of the data feedback terminal.
The terminal must remain on during this operation.
Press lightly on the cover and slide it upwards, as shown in the diagram Figure 4.
Once the cover is removed, you will find a black button.
Press the button for 5 seconds until the green light starts flashing.
The terminal is now in maintenance mode.
- CONNECT TO THE TERMINAL’S INTERNAL WI-FI
Open the Wi-Fi network configuration from a computer, tablet or mobile phone.
From the available Wi-Fi networks, select: Biosency-NGD-<serial number>.
You can find the serial number on the label stuck to the data feedback terminal at the cable outlet. It can also be found on the underside of the terminal’s packaging box.
Enter the password: BiosencyWIFI
Check that you are connected to this Wi-Fi network.
A “no internet connection” message may be displayed, asking you what type of connection you want. Click on “Connect permanently”. - LOG IN TO ACCESS THE TERMINAL’S SETTINGS
Open a web browser.
In the search bar, enter the following address: 10.0.0.1
A page for connecting to the data feedback terminal is displayed. At the bottom of the screen, you’ll find a label with information on standards and regulations and the current version of the software.
Enter the following login and password:
Username: maintenance_Gateway
Password: NGD_Config$BSY2024
Press “Connection” to confirm. - WI-FI CONFIGURATION
You now have access to Wi-Fi network configuration.
Enter the name and password of the Wi-Fi network on which the terminal will communicate.
Generally, the network name and password appear on a label attached to the Internet router.
The default network type is WPA2. If you need to change the network type, select another configuration type from the options (WEP/WPA, WPA2, WPA).
Click on “Connection” to confirm.
The terminal is now configured to connect to your patient’s Wi-Fi network.
- EXIT MAINTENANCE MODE
To exit maintenance mode, simply press the black button (see Figure 9). If no operation is performed on the terminal for at least 3 minutes, the terminal will automatically exit maintenance mode.
After exiting maintenance mode, the terminal is ready to connect. The green light becomes steady.
Once the Wi-Fi network has been configured, the terminal will first try to connect to Wi-Fi. If this network is not available, it automatically switches to the cellular data network. The red light flashes until the connection to one of the networks is established, then it goes out. This may take a few minutes. If connection is not possible, the red light will stop flashing and become steady.
The data feedback terminal automatically checks whether a Bora band® device is available and connects to it. When connected to at least one device, the blue light comes on. Up to three Bora band® devices can be connected to the same data feedback terminal.
If you encounter any difficulties at any of these stages, please do not hesitate to contact us via our support:
- by telephone on: 0800 910 073 (FR) / (+33) 02 21 65 70 01
- by e-mail to: support@biosency.com
Using the Bora band® device for the first time
Scan the QR code below to access the user manual for the Bora band® device:
https://doc.bora-connect.com/manuals/bora-band/
Once the QR code has been scanned, the “Bora band® – User manual” web page opens. You can now download the user manual for the Bora band® device in PDF format.
Finalising the installation
Make sure the terminal is working properly: check that the data feedback terminal is switched on and that no red light is visible. 
Check that the Bora band® device is switched on by pressing the button once. The indicator light should glow steadily green for 3 seconds.
After performing these two checks, place the Bora band® device close to the terminal. A blue light on the third indicator light comes on, indicating that there is a connection between the Bora band® and the terminal.
If other indicator lights are present on the data feedback terminal, refer to the tables listing the meaning of the lights (Page 4).
If other indicator lights are present on the Bora band® , refer to the tables listing the meaning of the indicator lights in the Bora band user manual.
If you encounter any difficulties, please do not hesitate to contact Biosency support:
0800 910 073 (FR) / (+33) 02 21 65 70 01
support@biosency.com
Version 1.0_A
September 2024
Installaon Guide 1.0_A – September 2024
Documents / Resources
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BiOSENCY Bora NGD Network Gateway Device [pdf] Installation Guide NGD_Guide-dinstallation_1.0_A, NGD_Guide d installation_1.0_A, Bora NGD Network Gateway Device, Network Gateway Device, Gateway Device |