BESTTEN DD2-L Digital Lever with Keypad User Manual

Package Includes:

• Exterior Assembly -1
• Interior Assembly -1
• Mounting Plate -1
• Optional Set Screw -1
• User Guide -1
• Keys -2
• Latch -1
• Strike Plate -1
• 1” Screw -2
• 1 1/8” Screw -1
• 5/16” Screw -2
• 3/4” Screw -4
• AA Alkaline Batteries -4

Please carefully check the above list to confirm all items have been received. If any items are missing, please contact BESTTEN Customer Care.

Installation Overview

Lever Assembly

Prepare Door

Refer to Template for Door Prep Instructions Included in Packaging.

NOTE: Skip this step if your door comes with pre-drilled holes.

Install Latch and Strike Plate

NOTE: Do not extend cylindrical cover past 2-3/4” (70mm).

To convert from 2-3/8″ (60mm) backset to 2-3/4″ (70mm) backset

Strike Plate

1. Hold latch with numbers facing forward and thumb pressing on the latch.
2. Pull or push the extension plate to the required size.

Install Exterior Assembly

Check that the rubber gasket is secured on the exterior assembly. Insert the exterior assembly onto the door with the tailpiece going through the deadbolt latch set in the VERTICAL POSITION. Route the control wire through the door under the deadbolt latch set.

Tail Piece (Vertical)
The Tail Piece that goes through the door and connects the lock (See Diagram) MUST be in the VERTICAL position (Up and Down) during installation. IF THE TAIL PIECE IS NOT IN THE VERTICAL POSITION DURING INSTALLATION THE LOCK WILL NOT FUNCTION CORRECTLY

Do Not Over Tighten

Install Interior Assembly

Work with the Door Open 

Make sure the connector pins line up with the pins on the wire.

Install Interior Assembly

NOTE: Make sure the knob is in the vertical position. Be careful not to pinch the control wire when assembling

Test the Lock 

Lock/Unlock: using the knob to make sure the latch is retracting easily. If not, go back to step 3.

Install Batteries and Cover

This electronic lock requires (4) High Quality AA alkaline batteries. When all 4 batteries are installed in the correct position, you should hear 2 beeps and the keypad will illuminate.

NOTE: Do not touch the keypad until the light turns off. Do not use rechargeable batteries or non-alkaline batteries.

Test Operation

Test the Lock Button with Door Open 

Test Unlocking : Press 1-2-3-4-

Before Opening Door, Let Motor Complete Cycle.

Reverse Lock Handing

Programming Instructions

During programming, if there are no inputs for 5 seconds, the programming will exit and fail to complete.

Create Administrator Code

Add a User Code

Unlock Door with User Code

PROGRAMMING RECORD

My Codes:  Date Created
Programming Code:  (6 Digits) //
User Code 02:  (4-8 Digits) / /
User Code 03:  (4-8 Digits) //
User Code 04:  (4-8 Digits) / /
User Code 05:  (4-8 Digits) //
User Code 06:  (4-8 Digits) / /
User Code 07:  (4-8 Digits) / /
User Code 08:  (4-8 Digits) //
User Code 09:  (4-8 Digits) //
User Code 10:  (4-8 Digits) / /
User Code 11:  (4-8 Digits) / /
User Code 12:  (4-8 Digits) //
User Code 13:  (4-8 Digits) //
User Code 14:  (4-8 Digits) //
User Code 15:  (4-8 Digits) //
User Code 16:  (4-8 Digits) //
User Code 17:  (4-8 Digits) //
User Code 18: (4-8 Digits) / /

Delete a User Code

Delete All User Codes

Additional Programming Functions

Programming Symbols 

• Lock / Clear
• Unlock / Programming
•  Administrator Code

Automatic Lock Function 

SET OR CANCEL AUTO LOCK 

You can set the lock to automatically close after each time the lock is opened.
Time value range = 20 – 900 seconds, enter the following:
Set Auto Lock:
Hear 1 beep and Light Indicator illuminates green. To cancel Auto Lock set the time to 00, enter the following:
Cancel Time Value Auto Lock:
Hear 1 beep and Light Indicator illuminates green.

TEMPORARILY DISABLE: 

While in Auto-Lock mode, unlock door using within 10 seconds you must turn the locking knob by hand to the locked position, wait more than 2 seconds then turn the locking knob back to the unlock position. The Auto-Lock mode is now disabled.

RESTORE: 

To restore the Auto-Lock function, turn the locking knob by hand to the locked position, wait more than 2 seconds or press the Lock button on the keypad.

Vacation Mode

With Vacation Mode enabled, the system enters into low-power consumption mode. During this mode, all buttons and functions will be disabled until they are re-enabled.

ENABLE:

Once the door is locked then vacation mode will be engaged and all buttons and functions will be disabled.

DISABLE:
To disable the Vacation Mode, you must press and hold for more than 3 seconds, then input followed by to unlock the door. Vacation Mode is now disabled.

NOTE: If you only press the for more than 3 seconds but do not input , the system will remain in Vacation Mode.

Secure Lock-out Period

Warning sounds and LED flashes red after 4 incorrect code attempts: Keypad shuts down for 60 seconds.

Additional Programming Functions

SOUND ON AND OFF 

You can “mute” or turn the “sound on” on your lock by entering the following. (Factory setting is sound on)

Sound Off (1) – Light Indicator illuminates green.
Sound On (2) – Hear 1 beep and Light Indicator illuminates green.

Restore Factory Settings

To reset the lock to the original factory settings including the Programming Code and all User Codes follow these steps:

1. Remove one battery for 10 seconds.
2. Reinsert the battery and wait for a long and short beep.
3. Press 3 times within 3 seconds before the blue light turn off.
4. The lock will beep and the light indicator will turn green.

Low Battery Warning

Beeps and LED flashes red 7 times. Replace with good quality alkaline batteries.

Note: Removing batteries does not erase active Administrator or User Codes.

Consumer Friendly Message Guide 

Unlock / Valid programming:	1 long beep and LED illuminates green
Lock:	2 short beeps and LED illuminates red
Invalid programming:	2 short beeps and LED flashes red twice
Low voltage:	Short beeps and LED flashes red seven times
Super low voltage:	4 short beeps and LED flashes red four times
4 Incorrect code entry attempts:	2 short beeps and LED illuminates red each attempt
Power on:	1 long beep and 1 short beep and LED illuminates green
Chip reset	1 long beep and 1 short beep and LED illuminates green (may occur several limes or once in a while)
Lock error	3 long beeps LED flashes red three times
Repeat operation after lock error:	2 short beeps three times LED flashes red six times

Troubleshooting

Issue	Solution
Interior Knob MI not tum	Knob or vertical tailpiece is Staled in incorrect position. Remove Interior Msembly and reposition the Interior Knob. With the Deadbolt Latch retracted verify that the tailpiece is vertical.
Lock will not function electronically	Check that all batteries are high qualify Alkaline Batteries. Check for proper polarity (+-)of oil batteries. Check that the Control Wire is attached to the Interior Assembly and not damaged. Check each wire for loose or disconnected wires. Disconnect the wiring harness and reconnect the wiring harness.
Lock gives error signal when opening or locking and Deadbolt Latch will not extend or retract completely when door is closed	Unlock door using Key or Interior Knob. While door is open check that the Deadbolt Latch operates smoothly. Check for proper alignment of the strike plate, adjust as needed to assure there is no binding against the Deadbolt Latch. Make sure tail piece is in the vertical position and straight up and down.
Deadbolt Latch is sticking	Installation screws of the lock may be too tight and have to be loosened. Remove Interior Assembly. Slightly loosen the Mounting Plate screws. Lock and unlock using the Key. Reattach Control Wire and Interior Assembly.
Keypad not working	Wait 60 seconds, keypad may be locked out due to incorrect code. Replace with 4 high quality alkaline batteries.
Keypad beeps and LED flashes	Replace with 4 high quality alkaline batteries.

Contact Us First! Do Not Return to Store

WARRANTY

BESTTEN warrants to the original customer that this product is free of defects in materials and workmanship for 3 years from the purchase date. Within this period, simply contact BESTTEN CARE with proof of purchase and reason of claim. We will replace the product for free.

Any product which is subject to misuse or accidental damage is excluded from this warranty.

BESTTEN CARE
support@ibestten.com
1-800-358-6160 (Mon-Fri 9AM-5PM PST)

For more products from BESTTEN, please visit our website www.ibestten.com.

 

 

Documents / Resources

	BESTTEN DD2-L Digital Lever with Keypad [pdf] User Manual DD2-L, Digital Lever with Keypad
	BESTTEN DD2-L Digital Lever with Keypad [pdf] Instruction Manual DD2-L Digital Lever with Keypad, DD2-L, Digital Lever with Keypad, Keypad
	BESTTEN DD2-L Digital Lever with Keypad [pdf] User Manual DD2-L Digital Lever with Keypad, DD2-L, Digital Lever with Keypad, Lever with Keypad, Keypad
	BESTTEN DD2-L Digital Lever with Keypad [pdf] User Manual DD2-L, DD2-L Digital Lever with Keypad, Digital Lever with Keypad, Lever with Keypad, Keypad, DD1-L

References

• User Manual