AUKEY Smartwatch LS02 User Manual

AUKEY logo

AUKEY Smartwatch LS02

AUKEY Smartwatch LS02

Aukey Technology Co., Ltd.
www.aukey.com | support@aukey.com
Room 102, Building P09, South China City Electronics trading
center, Longgang District, Shenzhen, Guangdong, China
FCC ID: 2ATIH-LS02

Thank you for purchasing the AUKEY LS02 Smartwatch. Please read this user manual carefully and keep it for future reference. If you need any assistance, please contact our support team with your product model number and Amazon order number.

Package Contents

  • Smartwatch
  • Charging Cable
  • User Manual
  • Warranty Card

Product Diagram

AUKEY Smartwatch LS02 product diagram

Specifications

Model LS02
Screen 1.4-inch TFT LCD display
Resolution 320 x 320p
BT Version Bluetooth 5(BLE 1M)
Sensors Heart rate sensor, acceleration sensor
Battery Capacity 260mAh
Battery Life Up to 20 days
Operating Temperature -20°C – 45°C / -4°F – 113°F
IP Rating IP68
System Compatibility Android 4.4 / iOS 8.0 or higher
Data Sync Platform AUKEY Fit app
Watch Body Dimensions 48 x 36 x 12mm /

1.89” x 1.42” x 0.47”

Watch Strap Width 20mm / 0.79”
Weight (watch strap included) 38g / 1.34oz

Getting Started

Wearing
For maximum comfort, it’s recommended that you wear the watch one finger-width away from your wrist bones with the strap fastened firmly but not too tight.
Note: A loose watch strap on your wrist may affect data collection of the heart rate sensor

AUKEY Smartwatch LS02 wearing

Installing the AUKEY Fit App
Long-press the multi-function button to turn on the watch, and use your phone to scan the QR code on the watch screen or below to download and install the ‘AUKEY Fit’ app for data sync. This app is also available in your phone’s app store.

Note: For stable and continuous connection between AUKEY LS02 Smartwatch and AUKEY Fit App, please ensure that the Bluetooth function of your device is on and AUKEY Fit App on your device is running in the background.

Pairing
Follow in-app instructions to pair the watch with your phone via Bluetooth.

Operating the Watch

  1. Swipe down from the top of the homepage to open quick settings
  2. Swipe up from the bottom of the homepage to open control panel
  3. Swipe left or right across the homepage to switch to other main pages
  4. Swipe right from the left edge of pages within other functions to go back a level
  5. Press and hold on the homepage for 3 seconds to quickly switch watch faces
  6. Press and hold the multi-function button for 3 seconds to turn on/off the watch
  7. Short-press the multi-function button to return to the homepage from other main pages or go back a level from within other functions
  8. Short-press the multi-function button to pause or resume an activity

AUKEY Smartwatch LS02 Operating the Watch

Note: Practical operation may vary slightly from the description above. Please refer to in-app instructions for guidance on operation

Functions

Activities
12 activity modes: jogging, fast walking, mountain climbing, outdoor cycling, treadmill running, spinning, yoga, gym workout, integrated training, basketball, soccer, and rowing

Heart Rate
Continuous heart rate monitoring and you can view previous heart rate data anytime

Sleep
Records of your sleeping times & states in detail

Weather
Check the weather conditions and real-time temperatures for the next 3 days

Music Control
Control the music playing on your mobile device (music can’t be stored on the watch)

Breath Training
Helps you control your breathing for relaxation

Stopwatch
Precisely time events

Timer
Set a countdown timer

Alarm Clock
Set, adjust, and delete alarms

Sedentary Reminder
Reminds you to get up and move about if you stay seated too long.

Charging

  1. Connect the charging cable to a standard 5V USB charger with 0.5A or higher output.
  2. Connect the charging cable to the watch with the metal charging contacts in proper contact.

Notes

  • Charge the watch for over 2 hours before the first use.
  • If the watch battery is completely drained, the watch may take 1 minute to show the charging status icon after being connected to power.
  • Gently clean and dry the charging contacts before charging.

AUKEY Smartwatch LS02 charging

Product Care & Use

  • Avoid tight watch wearing in daily use and keep the area of watch contact clean & dry. Rinse the wrist strap regularly. If you experience skin irritation from wearing the watch, take it off and consult a doctor.
  • Do not operate the watch underwater. Wipe off water before pressing the button or operating the touchscreen.

Warranty & Customer Support

For questions, support, or warranty claims, contact us at the address below that corresponds with your region. Please include your Amazon order number and product model number.

Amazon US orders: support.us@aukey.com
Amazon EU orders: support.eu@aukey.com
Amazon CA orders: support.ca@aukey.com
Amazon JP orders: support.jp@aukey.com

Please note, AUKEY can only provide after sales service for products purchased directly from AUKEY. If you have purchased from a different seller, please contact them directly for service or warranty issues.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

AUKEY logo

Documents / Resources

PDF thumbnailSmartwatch LS02
User Manual · AUKEY, Smartwatch, LS02

References

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. How to use and setting weathers

    Nuri asks How to use and setting weathers
    Manuals+ clarified question
    Question

    How do I set up and use the weather feature on the AUKEY LS02 Smartwatch?

    Answer

    To use the weather feature on your AUKEY LS02 Smartwatch, follow these steps:

    • Initial Setup: Ensure your watch is paired with your smartphone via the AUKEY Fit app. The weather data is synced from your phone to the watch.
    • App Permissions: For the weather to update correctly, the AUKEY Fit app must have permission to access your phone's location services and must be allowed to run in the background.
    • Viewing Weather: Swipe left or right across the watch's homepage to navigate through the main pages until you reach the Weather screen.
    • Information Displayed: The watch will display current weather conditions and real-time temperatures for the next 3 days.

    Note: If the weather is not updating, check that your phone has an active internet connection and that Bluetooth is enabled.

  2. There isn’t enough information on pairing in this manual

    Anonymous asks There isn't enough information on pairing in this manual
    Manuals+ clarified question
    Question

    How do I pair the AUKEY Smartwatch LS02 with my phone?

    Answer

    To pair your AUKEY Smartwatch LS02 with your phone, follow these steps based on the manual's instructions:

    • Download the App: Long-press the multi-function button to turn on the watch. Use your phone to scan the QR code on the watch screen (or the one found in the manual under 'Installing the AUKEY Fit App') to download and install the AUKEY Fit app. You can also find it in your phone's app store.
    • Enable Bluetooth: Ensure that Bluetooth is enabled on your smartphone.
    • Pairing Process: Open the AUKEY Fit app and follow the in-app instructions to search for and pair the watch with your phone via Bluetooth.
    • Maintain Connection: For a stable connection, ensure the AUKEY Fit app is allowed to run in the background on your mobile device.

    If you encounter issues, ensure the watch is charged (at least 2 hours before first use) and that your phone meets the system compatibility requirements (Android 4.4 / iOS 8.0 or higher).

  3. Can’t get verification code Can’t connect What to do?
    വെരിഫിക്കേഷൻ കോഡ് കിട്ടുന്നില്ല കണക്ട് ചെയ്യാൻ സാധിക്കുന്നില്ല എന്തു ചെയ്യും

    Manu asks <em>Can't get verification code Can't connect What to do?
    വെരിഫിക്കേഷൻ കോഡ് കിട്ടുന്നില്ല കണക്ട് ചെയ്യാൻ സാധിക്കുന്നില്ല എന്തു ചെയ്യും
    Manuals+ clarified question
    Question

    How do I fix connection issues and receive a verification code for the AUKEY Smartwatch LS02?

    Answer

    To resolve connection and verification issues with your AUKEY Smartwatch LS02, please follow these steps:

    • App Installation: Ensure you have downloaded the correct app. Long-press the multi-function button to turn on the watch and scan the QR code on the watch screen to download the AUKEY Fit app. You can also find it in your phone's app store.
    • Bluetooth Connection: Make sure Bluetooth is enabled on your smartphone. Open the AUKEY Fit app and follow the in-app instructions to pair the watch.
    • Background Operation: For a stable connection, ensure the AUKEY Fit app is allowed to run in the background on your phone settings.
    • Verification Code Issues: If you are not receiving a verification code during app registration:
      • Check your Spam or Junk email folders.
      • Ensure your phone has a stable internet connection (Wi-Fi or mobile data).
      • Try restarting the app and requesting the code again.
    • Restart & Reset: If the watch still won't connect, try restarting the watch by holding the multi-function button for 3 seconds, or restart your smartphone's Bluetooth.

    If you continue to have trouble, you can contact AUKEY support at support@aukey.com with your order number and model (LS02).

  4. Aukey LS02 app downloaded to my Samsung A52S via the QR code, it does not allow sign up registration, on pressing submit it asks for my email address, which has already been provided to obtain the verification code. and thereis nowhere else to input it.
    Internet shows not the only person with this problem what a shambles.
    Save your hard earned money and buy a watch that can actually be linked to your phone.

    Paul Harney asks Aukey LS02 app downloaded to my Samsung A52S via the QR code, it does not allow sign up registration, on pressing submit it asks for my email address, which has already been provided to obtain the verification code. and thereis nowhere else to input it.
    Internet shows not the only person with this problem what a shambles.
    Save your hard earned money and buy a watch that can actually be linked to your phone.
    Manuals+ clarified question
    Question

    Why does the AUKEY Fit app fail to complete registration for the LS02 Smartwatch on a Samsung A52S?

    Answer

    The issue you are describing regarding the AUKEY Fit app registration loop is a known software compatibility problem reported by several users. While the manual provides instructions for downloading the app via QR code and pairing, it does not offer a direct fix for server-side or app-interface registration bugs.

    You may try the following troubleshooting steps to bypass the registration error:

    • Check App Permissions: Ensure the AUKEY Fit app has all requested permissions enabled in your Samsung A52S settings, as restricted access can sometimes cause form submission errors.
    • Alternative App: Many users with the LS02 (which is a rebranded Haylou device) have found success using the Haylou Fun or Haylou Fit apps from the Google Play Store, which often provide better stability and registration flow than the legacy AUKEY Fit app.
    • Contact Support: Since this appears to be a technical failure of the AUKEY registration server or app UI, you should contact AUKEY support directly at support.us@aukey.com (or the relevant regional address found on page 10 of your manual) with your Amazon order number and phone model details.
  5. got watch as a gift. I am trying to register on aukey app but unable to register from India.
    plz need help to start this watch.

    Rajeev Kumar asks got watch as a gift. I am trying to register on aukey app but unable to register from India.
    plz need help to start this watch.
    Manuals+ clarified question
    Question

    How do I register and start using the AUKEY LS02 Smartwatch if the app is unavailable in my region?

    Answer

    To start using your AUKEY LS02 Smartwatch, you must pair it with the AUKEY Fit app. If you are having trouble registering or finding the app in your local app store, please follow these steps:

    • Download the App: Long-press the multi-function button on the watch to turn it on. Scan the QR code displayed on the watch screen or the one found in the manual to download the AUKEY Fit app directly.
    • Check Compatibility: Ensure your smartphone is running at least Android 4.4 or iOS 8.0.
    • Pairing: Open the AUKEY Fit app, ensure Bluetooth is enabled on your phone, and follow the in-app instructions to search for and pair the LS02 device.
    • Regional Issues: If the registration server is blocked in your region, try selecting a different region during the account creation process if the option is available.

    If you continue to experience registration failures specifically related to being in India, you may need to contact AUKEY support directly at support@aukey.com for assistance with regional server access or to inquire about alternative apps like 'Haylou Fun' (as some AUKEY watch models are compatible with it), though the official manual specifically recommends AUKEY Fit.

  6. ازاي اخلي الاسماء تظهر عند الاتصال

    Rana Elturky asks ازاي اخلي الاسماء تظهر عند الاتصال
    Manuals+ clarified question
    Question

    How do I make contact names appear on the AUKEY LS02 smartwatch during incoming calls?

    Answer

    To ensure contact names appear on your AUKEY Smartwatch LS02 during calls, you must grant the necessary permissions within the AUKEY Fit app and your smartphone settings. Follow these steps:

    • App Permissions: Open the AUKEY Fit app on your phone, go to the device settings, and ensure that Call Alerts or Notifications are enabled.
    • System Permissions: On your smartphone (Android or iOS), go to Settings > Apps > AUKEY Fit > Permissions and ensure that Contacts and Call Logs are set to "Allow."
    • Background Operation: As noted in the manual, for a stable connection, ensure the AUKEY Fit app is allowed to run in the background and that Bluetooth remains active.

    If names still do not appear, try re-pairing the watch by scanning the QR code in the manual or on the watch screen to ensure the latest version of the app is being used.

    Note: If the contact is not saved in your phone's address book in a standard format, the watch may only display the phone number.

  7. i tried everything but weather not displaying on my aukey ls02 fit smartwatch, i get all notifications, except for the weather

    khalid adib asks i tried everything but weather not displaying on my aukey ls02 fit smartwatch, i get all notifications, except for the weather
    Manuals+ clarified question
    Question

    Why is the weather not displaying on my AUKEY LS02 smartwatch even though other notifications are working?

    Answer

    To resolve issues with the weather not displaying on your AUKEY LS02 Smartwatch, please check the following settings in the AUKEY Fit app and on your smartphone:

    • App Background Permissions: Ensure the AUKEY Fit app is allowed to run in the background. On many smartphones, battery optimization settings may close the app, which breaks the data sync required for weather updates.
    • Location Services: The weather feature requires access to your phone's GPS/Location services. Ensure that Location is turned on in your phone settings and that the AUKEY Fit app has been granted "Always" or "While Using the App" location permissions.
    • Bluetooth Connectivity: Confirm that Bluetooth is active and the watch shows as "Connected" within the app. Weather data is pushed from the phone to the watch via this connection.
    • App Weather Settings: Open the AUKEY Fit app, go to the device settings section, and ensure the "Weather" or "Weather Forecast" toggle is enabled.
    • Sync Data: Try manually refreshing the data by swiping down on the app's homepage to force a sync between the phone and the watch.

    According to the manual, the watch should display weather conditions and real-time temperatures for the next 3 days once successfully synced.

  8. Sehr geehrte Damen und Herren,

    ich habe die Uhr erworben und habe Probleme eine Beschreibung auszudrucken.
    Das finde ich sehr schade, dass dass für Leute, die mit Computer und Internet nicht so versiert sind, Probleme haben. Dadurch kann ich die Uhr gar nicht richtig gebrauchen.

    Hauf asks Sehr geehrte Damen und Herren,

    ich habe die Uhr erworben und habe Probleme eine Beschreibung auszudrucken.
    Das finde ich sehr schade, dass dass für Leute, die mit Computer und Internet nicht so versiert sind, Probleme haben. Dadurch kann ich die Uhr gar nicht richtig gebrauchen.

    Manuals+ clarified question
    Question

    How can I print the user manual for the AUKEY Smartwatch LS02?

    Answer

    To print the manual for your AUKEY Smartwatch LS02, you can use the print function of your web browser while viewing the manual page. On most computers, you can press Ctrl + P (Windows) or Command + P (Mac) to open the print menu.

    If you are having trouble with the website layout, here is a summary of the essential steps to get started with your watch:

    • Charging: Connect the included charging cable to a standard 5V USB charger. Attach the magnetic end to the metal contacts on the back of the watch. Charge for at least 2 hours before first use.
    • Power On: Long-press the multi-function button (the side button) for 3 seconds.
    • App Setup: Download the AUKEY Fit app from your smartphone's app store (Google Play or Apple App Store). Open the app and follow the instructions to pair the watch via Bluetooth.
    • Basic Navigation:
      • Swipe Down for quick settings.
      • Swipe Up for the control panel.
      • Swipe Left or Right to switch between main pages.
      • Short-press the Side Button to return to the home screen.

    If you need further assistance, you can contact AUKEY support for European orders at support.eu@aukey.com.

  9. klo jam tangan aukey fitbpro rusak tdk menyaka di cash tidak masuk kenapa ya?

    didin wahyudin asks klo jam tangan aukey fitbpro rusak tdk menyaka di cash tidak masuk kenapa ya?
    Manuals+ clarified question
    Question

    Why is my AUKEY LS02 smartwatch not turning on or charging?

    Answer

    If your AUKEY LS02 smartwatch is not turning on or showing a charging status, please follow these troubleshooting steps based on the user manual:

    • Clean the Contacts: Gently clean and dry the metal charging contacts on both the watch and the charging cable before attempting to charge. Dirt or sweat can prevent a proper connection.
    • Check the Power Source: Ensure you are using a standard 5V USB charger with at least 0.5A output.
    • Wait for the Icon: If the battery is completely drained, it may take up to 1 minute for the charging status icon to appear on the screen after being connected to power.
    • Long Press to Power On: To turn the watch on, press and hold the multi-function button for at least 3 seconds.
    • Initial Charge: The manual recommends charging the watch for over 2 hours before its first use or after long periods of inactivity.

    If the device remains unresponsive after these steps, you may need to contact AUKEY support at support@aukey.com with your order number and model (LS02).

  10. I scanned the QR code in my screen watch after i reset it but it showed me “not found” on the link and can’t download the Aukey fit app. Why and what happened?

    🇵🇭 Dew Molina asks I scanned the QR code in my screen watch after i reset it but it showed me "not found" on the link and can't download the Aukey fit app. Why and what happened?
    Manuals+ clarified question
    Question

    Why does the QR code on my AUKEY Smartwatch LS02 screen lead to a 'not found' link, and how can I download the AUKEY Fit app?

    Answer

    It appears the link embedded in the watch's QR code may be outdated or broken. To resolve this and pair your AUKEY Smartwatch LS02, please follow these steps:

    • Manual App Store Search: Instead of using the QR code, open the Google Play Store (Android) or Apple App Store (iOS) on your smartphone and search for AUKEY Fit.
    • Check Compatibility: Ensure your phone meets the minimum requirements: Android 4.4 or higher, or iOS 8.0 or higher.
    • Alternative App: Some users have reported success using the Haylou Fun app (as the LS02 is often based on the Haylou hardware platform) if the official AUKEY Fit app is unavailable in your region.
    • Pairing: Once the app is installed, ensure your phone's Bluetooth is turned on and use the app's internal pairing menu to find and connect to the watch.

    If you still cannot find the app, you may contact AUKEY support directly at support@aukey.com for a direct APK download link or further assistance.

Ask a Question

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