1. Important Safety Information
Read all instructions carefully before installation and operation. Failure to follow these instructions may result in property damage, personal injury, or death. This appliance must be installed by a qualified electrician and plumber in accordance with all local and national electrical and plumbing codes.
- Electrical Requirements: The WT-WM36 Plus model is rated at 36kW (240V) with a maximum current of 150A. It requires 4 x 40 Amp double-pole breakers and 4 sets of 8 AWG wiring for installation.
- Water Connections: This unit requires 3/4" NPT water connections.
- Safety Features: The product incorporates multiple safety protections including leakage protection, overheat protection, and dry-fire protection. It is ETL certified to ensure user safety.
- Professional Installation: Always consult a qualified electrician and plumber before purchasing and installing this unit to ensure compatibility with your home's infrastructure.
2. Package Contents
Carefully unpack the water heater and inspect for any shipping damage. Ensure all components listed below are present.
- 1x WINTEMP 36kW Electric Tankless Water Heater
- 1x Operation & Installation Manual
- 1x Positioning Template
- 2x Quick Start Guide
- 1x Inlet Filter Screen
- 2x 3/4" NPT Rubber Gaskets
- 2x Plastic Wall Anchors
- 2x Mounting Screws
- 2x Sleeve Anchor
Video 2.1: WINTEMP Tankless Water Heater Electric 36kW Unboxing. This video demonstrates the unboxing process for the WINTEMP 36kW Electric Tankless Water Heater, showing how the unit is packaged and the initial components included.
3. Specifications
The following table outlines the technical specifications for the WINTEMP WT-WM36 Plus Tankless Water Heater:
| Feature | Specification |
|---|---|
| Brand | WINTEMP |
| Model Number | WT-WM36 Plus |
| Wattage | 36000 watts (36 kW) |
| Voltage | 240 Volts |
| Maximum Amperage Draw | 150A |
| Breakers Required | 4 x 40 Amp Double-Pole |
| Wiring Required | 4 sets of 8 AWG |
| Flow Rate | Up to 8.7 Gallons Per Minute (GPM) |
| Maximum Temperature | 140 Degrees Fahrenheit |
| Minimum Temperature | 86 Degrees Fahrenheit |
| Product Dimensions (H x W x D) | 19.4" x 13.7" x 4.6" |
| Weight | 38 Pounds |
| Mount Type | Wall |
| Material Type | Metal |
| Special Features | LED Display, Self-Modulating, Smart Home & Tuya Smart Compatible, Temperature Lock, WiFi |
| Certifications | ETL Certified |
4. Installation
Installation must be performed by a licensed professional. Ensure all local and national codes are met.
4.1 Electrical Installation
- Verify your electrical panel can support the required 4 x 40 Amp double-pole breakers and 4 sets of 8 AWG wiring.
- Connect the unit to a dedicated 240V circuit.
- Ensure proper grounding as per electrical codes.
4.2 Plumbing Installation
- Install the unit vertically on a wall using the provided mounting hardware.
- Connect the 3/4" NPT water inlet and outlet lines.
- Ensure the inlet filter screen is properly installed to prevent sediment buildup.
- Flush the water lines thoroughly before connecting to the unit to remove any debris.
Video 4.1: WINTEMP Tankless Water Heater 36kW Installation & Operation. This video provides a detailed guide on the installation and initial operation of the WINTEMP 36kW tankless water heater, covering electrical and plumbing connections.
5. Setup and Operation
After successful installation, follow these steps for initial setup and daily operation.
5.1 Initial Setup
- Ensure all water connections are secure and leak-free.
- Open a hot water faucet to allow water to flow through the unit, purging any air from the system.
- Turn on the electrical breakers to power the unit.
5.2 Temperature Control
- The unit features a digital temperature display and an LED touch dial control.
- Adjust the desired water temperature between 86°F and 140°F using the controls.
- The advanced flow control technology automatically maintains the set water temperature, even if hot water demand exceeds capacity by slightly reducing flow.
5.3 WiFi Control
- The unit supports remote control via a mobile application (compatible with Smart Home and Tuya Smart platforms).
- Download the appropriate app and follow the in-app instructions to connect your water heater to your home WiFi network.
- Through the app, you can remotely adjust the water temperature, monitor real-time water flow, and track water and electricity usage.
6. Maintenance
The WINTEMP tankless water heater is designed for low maintenance. The water-electricity separation design helps prevent scale buildup and corrosion, contributing to long-term efficiency.
- Regular Inspection: Periodically check for any visible leaks around the connections.
- Inlet Filter Screen: Inspect and clean the inlet filter screen annually or as needed, especially in areas with hard water, to ensure optimal water flow and prevent sediment from entering the unit.
- Exterior Cleaning: Clean the exterior of the unit with a soft, damp cloth. Do not use abrasive cleaners or solvents.
7. Troubleshooting
If you encounter issues with your WINTEMP tankless water heater, refer to the following basic troubleshooting steps. For complex problems, contact customer support.
- No Hot Water: Check if the circuit breakers are tripped. Ensure the water supply is on and the unit is powered. Verify the temperature setting is above the inlet water temperature.
- Inconsistent Water Temperature: Ensure the water flow rate is within the unit's capacity. Check for proper electrical connections and adequate power supply.
- Error Codes: If an error code appears on the display, consult the full operation manual for specific code meanings and solutions.
- Low Water Pressure: Check the inlet filter screen for clogs and clean if necessary. Ensure no other plumbing issues are affecting water pressure.
8. Warranty and Support
WINTEMP provides a 2-year return and exchange warranty for this product. For technical assistance, warranty claims, or any questions not covered in this manual, please contact WINTEMP customer support.
Refer to the contact information provided in your Quick Start Guide or visit the official WINTEMP website for support details.
