HOCO EQ25 True Wireless Earbuds User Manual

Introduction

Thank you for choosing the HOCO EQ25 True Wireless Earbuds. These earbuds are designed to provide a high-quality audio experience with advanced Bluetooth 5.4 connectivity, a comfortable and secure fit, and IPX4 water resistance. This manual will guide you through the setup, operation, and maintenance of your new earbuds to ensure optimal performance and longevity.

Package Contents

Please check the package for the following items:

• HOCO EQ25 True Wireless Earbuds (Left and Right)
• Charging Case
• USB Charging Cable
• Eartips (XS, S, M, L sizes)
• User Manual

Image: The HOCO EQ25 Earbuds packaging, illustrating the items typically included in the box.

Setup

1. Charging the Earbuds and Case

Before first use, fully charge the earbuds and the charging case. Place the earbuds into the charging case. Connect the USB charging cable to the charging port on the case and a power source. The indicator light on the case will show the charging status. Once fully charged, the indicator light will change or turn off.

• Earbud Charging: Place earbuds into the charging case. They will automatically begin charging.
• Case Charging: Connect the charging case to a USB power adapter (not included) or a computer's USB port using the provided cable.

Image: The HOCO EQ25 earbuds resting inside their open charging case, ready for charging or use.

2. Pairing with Your Device

1. Initial Pairing: Open the charging case. The earbuds will automatically enter pairing mode.
2. On your device (smartphone, tablet, etc.), go to the Bluetooth settings.
3. Search for available devices and select "HOCO EQ25" from the list.
4. Once connected, you will hear an audible confirmation, and the earbuds will be ready for use.
5. Re-pairing: The earbuds will automatically connect to the last paired device when removed from the case, if Bluetooth is enabled on the device.

Operating the Earbuds

1. Wearing the Earbuds

Select the eartip size (XS, S, M, L) that provides the most comfortable and secure fit for your ears. Insert the earbuds gently into your ear canal and rotate them slightly until they feel snug and stable. A proper fit ensures optimal sound quality and noise isolation.

Image: A woman wearing a HOCO EQ25 earbud, demonstrating a comfortable and secure fit.

2. Touch Controls

The HOCO EQ25 earbuds feature intuitive touch controls on each earbud. The functions may vary slightly depending on your device and application.

• Play/Pause: Single tap on either earbud.
• Next Track: Double tap on the right earbud.
• Previous Track: Double tap on the left earbud.
• Answer/End Call: Single tap on either earbud.
• Reject Call: Press and hold either earbud for 2 seconds.
• Activate Voice Assistant: Triple tap on either earbud.

3. Single Earbud Use

You can use either the left or right earbud independently. Simply take one earbud out of the charging case, and it will automatically connect to your device. The other earbud can remain in the case or be used by another person.

Maintenance

1. Cleaning

Regular cleaning helps maintain sound quality and hygiene.

• Use a soft, dry, lint-free cloth to wipe the earbuds and charging case.
• For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner.
• Do not use harsh chemicals or abrasive materials.
• Gently clean the eartips and speaker mesh to remove earwax or debris.

2. Storage

When not in use, store the earbuds in their charging case to protect them from dust, damage, and to keep them charged.

Troubleshooting

If you encounter issues with your HOCO EQ25 earbuds, try the following solutions:

• Earbuds not pairing: Ensure both earbuds are charged. Place them back in the case, close the lid, then open it again to re-enter pairing mode. Check your device's Bluetooth settings and try to re-pair.
• No sound from one earbud: Ensure both earbuds are charged. Try placing both earbuds back in the case, closing the lid, and then taking them out again.
• Earbuds not charging: Ensure the charging cable is securely connected to both the case and the power source. Check if the charging port is clean and free of debris.
• Poor sound quality: Ensure the earbuds are properly seated in your ears. Try different eartip sizes for a better seal. Clean the speaker mesh if necessary.
• Connection drops: Ensure you are within the Bluetooth range of your device (typically 10 meters/33 feet) and there are no significant obstacles.

Specifications

Warranty and Support

The HOCO EQ25 True Wireless Earbuds come with a 6-month manufacturer's warranty from the date of purchase. This warranty covers manufacturing defects and workmanship under normal use.

For warranty claims, technical support, or any questions regarding your product, please contact your retailer or the HOCO customer service department with your purchase details.