1. Product Overview
The Active Pixel G16 is a 4G solar-powered outdoor security camera system featuring a 4MP resolution and a triple-lens setup with 10X optical zoom. It operates via a 4G LTE SIM card, eliminating the need for Wi-Fi, making it suitable for remote locations. The system includes two fixed-angle lenses and one 360° pan-tilt-zoom (PTZ) lens for comprehensive coverage. Integrated solar panels and a built-in battery ensure continuous operation. Key features include motion detection, two-way audio, and IP66 weather resistance.
Package Contents
- 1x Active Pixel G16 Camera Unit
- 1x Power Adapter
- 1x User Manual
- 1x Screw Kit for Installation
2. Setup Guide
2.1 SIM Card Installation
- Locate the SIM card slot on the camera unit. This is typically protected by a waterproof cover.
- Carefully open the cover using a small screwdriver if necessary.
- Insert a activated 4G LTE SIM card into the designated slot. Ensure the SIM card is correctly oriented according to the diagram near the slot.
- Securely close the waterproof cover to prevent water ingress.
2.2 Physical Installation
- Choose a mounting location that provides optimal sunlight exposure for the solar panels and a clear view of the desired surveillance area.
- Use the provided screw kit to securely mount the camera bracket to a wall or pole. Ensure the mounting surface is stable.
- Attach the camera unit to the mounted bracket. Adjust the angle of the solar panels to maximize sun exposure throughout the day.
- Connect the solar panel cable to the camera unit's power input.
2.3 Initial Power-Up and App Connection
- Ensure the camera has sufficient battery charge or is receiving sunlight.
- Download the official Active Pixel mobile application from your device's app store (iOS or Android).
- Register an account and follow the in-app instructions to add your new camera. This typically involves scanning a QR code on the camera or manually entering its device ID.
- Once connected, you can access the live view and configure camera settings.
3. Operating Instructions
3.1 Live View and PTZ Control
From the mobile application, select your camera to access the live video feed. You can switch between the two fixed-angle lenses and the PTZ lens. For the PTZ lens, use the on-screen controls to pan (horizontal rotation), tilt (vertical movement), and zoom (10X optical zoom) the camera to adjust its viewing angle.
3.2 Two-Way Audio
The camera supports two-way audio communication. In the live view, tap the microphone icon to speak through the camera's speaker, and tap the speaker icon to listen to audio from the camera's vicinity. This feature can be used for communication or as an alarm deterrence.
3.3 Motion Detection and Alerts
Configure motion detection settings within the app. You can set detection zones, sensitivity levels, and schedule times for alerts. When motion is detected, the camera will record footage and send push notifications to your mobile device.
3.4 Video Recording and Storage
The camera supports local storage via a microSD card (up to 128GB) and cloud storage (subscription may be required). Recorded footage can be accessed and reviewed through the mobile application.
4. Maintenance
4.1 Cleaning
- Regularly clean the camera lenses and solar panels with a soft, damp cloth to ensure optimal performance and image clarity.
- Avoid using harsh chemicals or abrasive materials that could scratch the surfaces.
4.2 Battery Care
- Ensure the solar panels receive adequate direct sunlight daily to maintain battery charge.
- In prolonged periods of low sunlight, the camera may require charging via the included power adapter.
4.3 Firmware Updates
- Check the mobile application periodically for available firmware updates.
- Install updates as recommended to ensure the camera operates with the latest features and security enhancements.
5. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not powering on. | Low battery; solar panels not charging; power connection issue. | Ensure solar panels are in direct sunlight. Charge the camera using the power adapter. Check all power connections. |
| No 4G network connection. | SIM card not activated; incorrect SIM insertion; poor network coverage. | Verify SIM card activation with your provider. Reinsert SIM card correctly. Relocate camera to an area with better 4G signal. |
| Unable to connect to the camera via app. | Camera offline; incorrect device ID; app malfunction. | Check camera power and 4G status. Re-add the device in the app. Restart the app or your mobile device. |
| Poor image quality. | Dirty lens; low light conditions; network bandwidth issues. | Clean the camera lenses. Ensure adequate lighting. Check 4G signal strength. |
| Motion detection not working. | Incorrect settings; detection zone too small; environmental factors. | Review motion detection settings in the app. Adjust sensitivity and detection zones. |
6. Technical Specifications
| Feature | Specification |
|---|---|
| Model Name | G16 |
| Video Capture Resolution | 4MP (2560x1440) |
| Zoom | 10X Optical Zoom |
| Connectivity Technology | 4G LTE Cellular |
| Indoor/Outdoor Usage | Outdoor |
| Weather Resistance | IP66 Waterproof |
| Mounting Type | Wall Mount |
| Storage Options | MicroSD Card (up to 128GB), Cloud Storage (optional) |
| Audio | 2-Way Audio |
| Power Source | Solar Powered with Built-in Battery |
| Product Dimensions | 20 x 20 x 15 cm |
| Item Weight | 1.35 g |
| Manufacturer | Active Pixel |
| Country of Origin | China |
7. Warranty and Support
7.1 Warranty Information
This Active Pixel G16 camera system comes with a 1-year manufacturer's warranty from the date of purchase. The warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or natural disasters. Please retain your proof of purchase for warranty claims.
7.2 Customer Support
For technical assistance, troubleshooting, or warranty inquiries, please contact Active Pixel customer support:
- Customer Care: 9321367328
- Importer/Packer: Glorious Digital Solution Pvt Ltd, Mumbai, India