Introduction
Thank you for choosing the Vexilar W9 Robot Vacuum and Mop. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your device. Please read it thoroughly before use and keep it for future reference.
Important Safety Information
To reduce the risk of injury or damage, read these safety instructions carefully and keep them handy when setting up, using, and maintaining your robot.
- This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Children should be supervised to ensure that they do not play with the appliance.
- Cleaning and user maintenance shall not be made by children without supervision.
- Use only the original power adapter provided by the manufacturer.
- Do not use the robot in wet environments or near water.
- Keep the robot away from open flames or heating devices.
- Do not allow children or pets to play with the robot.
- Ensure all cables and small objects are cleared from the floor before operation to prevent entanglement.
Package Contents
Verify that all components are present and in good condition:
- Vexilar W9 Robot Vacuum and Mop
- Charging Base
- Power Adapter
- Remote Control
- Side Brushes (2 pairs)
- HEPA Filter (1 pre-installed, 1 spare)
- Mop Pad (1 pre-installed, 1 spare)
- Cleaning Tool
- User Manual
Product Overview
Robot Components
Familiarize yourself with the main parts of your Vexilar W9 robot.

Image: The Vexilar W9 Robot Vacuum and Mop, showcasing its sleek design and compact form factor, positioned next to its charging base.
- LiDAR Sensor: For 360° mapping and navigation.
- Bumper: Detects obstacles and prevents collisions.
- Charging Contacts: Connects with the charging base.
- Main Brush: For deep cleaning carpets and hard floors.
- Side Brushes: Sweeps debris from edges and corners.
- Dust Bin: Collects dust and debris.
- Water Tank: Holds water for mopping function.
- Power Button: To turn on/off and start/pause cleaning.
Key Features
- 360° LiDAR Navigation: Advanced laser technology creates precise home maps in minutes, ensuring optimal cleaning paths and accurate obstacle avoidance.
- Powerful 10,000Pa Suction & Effective Mopping: Delivers deep cleaning on all surfaces, removing dirt, pet hair, and dust with 3 adjustable water flow levels.
- Customizable Cleaning: Divide or merge rooms, define cleaning order, and set parameters for each area via the app.
- Extended 3-Hour Runtime & Smart Resume: Operates for up to 180 minutes. Automatically returns to the charging base when battery is low and resumes cleaning from where it left off.
- Multi-Floor Mapping: Stores up to 5 different maps, ideal for multi-story homes, with personalized options for each room.
- Carpet Boost: Automatically increases suction power on carpets for thorough cleaning.
- Quiet Operation: Features a 'Do Not Disturb' mode and operates at a low noise level of 55dB, suitable for night-time cleaning.
- Multiple Control Options: Control via the dedicated app, voice commands (Alexa, Google Assistant, Siri), or the included remote control.
Setup
1. Unpacking and Initial Preparation
- Remove all packaging materials and protective films from the robot and charging base.
- Install the side brushes by pressing them onto their respective posts until they click into place.
2. Charging Base Placement
Place the charging base against a wall on a hard, level surface. Ensure the following:
- Approximately 1 meter (3.3 feet) of clear space to the left and right of the base.
- Approximately 2 meters (6.6 feet) of clear space in front of the base.
- No large obstacles (e.g., furniture, rugs) blocking the robot's path to the base.

Image: The Vexilar W9 robot vacuum returning to its charging base, illustrating the recommended clear space around the base for optimal docking.
3. Initial Charging
Connect the power adapter to the charging base and plug it into a wall outlet. Place the robot onto the charging base, ensuring the charging contacts align. The robot will begin charging. Fully charge the robot before its first use.
4. App Connection Guide
Control your Vexilar W9 with the dedicated mobile application. Follow these steps to connect:
- Download the Vexilar app from your device's App Store.
- Open the app and click on "Add device". Activate Bluetooth on your smartphone.
- Ensure the robot is powered on. Press and hold both buttons on the robot for 5 seconds until you hear a voice prompt.
- The app will automatically detect the W9 robot and open the connection page.
- Ensure your smartphone is connected to a 2.4 GHz Wi-Fi network. The robot does not support 5 GHz Wi-Fi.
- Follow the on-screen prompts to complete the pairing process.

Image: A sequence of mobile app screenshots illustrating the step-by-step process for connecting the Vexilar W9 robot to the smartphone application.
Operation
1. Power On/Off
Press and hold the power button on the robot for a few seconds to turn it on or off.
2. Starting/Pausing Cleaning
Press the power button once to start or pause a cleaning cycle. Alternatively, use the app or remote control.
3. Cleaning Modes
The Vexilar W9 offers various cleaning modes to suit your needs:
- Auto Clean: The robot intelligently maps and cleans your entire home.
- Spot Clean: Directs the robot to clean a specific small area intensively.
- Zone Clean: Define specific areas on the app map for the robot to clean.
- Scheduled Clean: Set specific times and days for the robot to automatically clean.

Image: The Vexilar W9 robot vacuum demonstrating its ability to vacuum, mop, or perform both functions simultaneously, adapting to different cleaning needs.
4. Adjusting Suction Power and Water Flow
You can adjust the suction power and water flow levels via the mobile app or the remote control to optimize cleaning for different floor types and dirt levels.

Image: The Vexilar W9 robot vacuum illustrating its powerful 10,000Pa suction by effectively cleaning various types of debris like dust, pet hair, coffee beans, and cereal.
5. Using the Remote Control
The included remote control provides convenient access to basic functions without needing the app.

Image: A detailed view of the Vexilar W9 remote control, highlighting buttons for recharging, spot cleaning, directional movement, and adjusting suction and water flow.
- Recharge Button: Sends the robot back to the charging base.
- Start/Pause Button: Initiates or pauses cleaning.
- Spot Clean Button: Activates spot cleaning mode.
- Directional Buttons: Manually controls the robot's movement.
- Suction/Water Flow Adjustment: Increases or decreases cleaning intensity.
6. Voice Control
Integrate your Vexilar W9 with smart home assistants for hands-free control.

Image: Demonstrates various smart control methods for the Vexilar W9, including voice commands via Alexa and Google Assistant, Siri integration on a smartphone, and control through an Apple Watch.
- Compatible with: Amazon Alexa, Google Assistant, and Apple Siri.
- Example Commands: "Alexa, turn on W9." "Hey Google, start cleaning." "Hey Siri, activate W9."
7. Multi-Floor Mapping and Restricted Zones
The Vexilar W9 can store up to 5 different maps, making it ideal for multi-level homes. Use the app to define specific areas where the robot should not go (no-go zones) or virtual walls to restrict access.

Image: The Vexilar W9 robot vacuum on a wooden floor with an overlay showing multiple floor plans (1F to 5F), illustrating its multi-map memory capability for different levels of a home.

Image: The Vexilar W9 robot vacuum operating near a dog bed, with an overlay indicating a 'Pet-Friendly Mode' and the concept of setting restricted zones to protect pets or valuable items.
Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your Vexilar W9.
1. Emptying the Dust Bin
Empty the dust bin after each cleaning cycle. Press the release button, remove the bin, and discard collected debris.
2. Cleaning Filters
Remove the filter from the dust bin. Tap it gently to remove dust. If the filter is washable (check product specifications), rinse it with water and allow it to air dry completely before reinserting. Replace filters every 3-6 months, or as needed.
3. Cleaning the Main Brush
Remove the main brush cover and lift out the brush. Use the provided cleaning tool to cut and remove any tangled hair or debris. Reinstall the brush and cover.
4. Cleaning the Side Brushes
Periodically check the side brushes for tangled hair or debris. Gently pull them off their posts, clean them, and reattach. Replace worn or damaged side brushes.
5. Cleaning the Water Tank and Mop Pad
After mopping, empty any remaining water from the tank. Remove and wash the mop pad. Allow both to air dry completely before storing or refilling.
6. Cleaning Sensors and Charging Contacts
Wipe all sensors (LiDAR, cliff, anti-collision) and the charging contacts on both the robot and the base with a clean, dry cloth. This ensures accurate navigation and charging.
Troubleshooting
If you encounter issues with your Vexilar W9, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not turn on | Low battery; Power button not pressed correctly | Place robot on charging base; Press and hold power button for a few seconds. |
| Robot does not charge | Charging contacts dirty; Charging base not powered | Clean charging contacts on robot and base; Ensure charging base is plugged in. |
| Poor suction performance | Dust bin full; Filter clogged; Main brush tangled | Empty dust bin; Clean or replace filter; Clean main brush. |
| Poor mopping performance | Water tank empty; Mop pad dirty; Water flow setting too low | Refill water tank; Clean mop pad; Adjust water flow in app. |
| Navigation issues / Robot gets stuck | Sensors dirty; Obstacles in path; Reflective surfaces confusing LiDAR | Clean all sensors; Clear floor of obstacles; During initial mapping, temporarily cover very low mirrors or large reflective surfaces. |
| App connection failure | Incorrect Wi-Fi frequency; Bluetooth off; Robot not in pairing mode | Ensure Wi-Fi is 2.4 GHz; Activate Bluetooth; Put robot in pairing mode (hold buttons for 5s); Restart app and robot. |
Specifications
Technical details for the Vexilar W9 Robot Vacuum and Mop:
| Feature | Detail |
|---|---|
| Brand | Vexilar |
| Model Name | W9 Robot Vacuum |
| Color | Black |
| Recommended Surfaces | Carpets, Hard Floors |
| Special Features | 5 map memory, 15 restricted zones, 360° LiDAR navigation, 10,000Pa suction, 180 min runtime, custom cleaning, carpet boost, quiet mode, remote control, Alexa/Google/Siri compatible |
| Filter Type | HEPA |
| Battery Life | Up to 180 Minutes |
| Cleaning Path Width | 30 Centimeters |
| Battery Composition | Lithium-ion |
| Voltage | 15 Volts |
| Power Source | Battery Powered |
| Batteries Included | Yes |
| Control Method | App, Remote, Voice |
| Compatible Devices | Google Home, Smartphone |
| Form Factor | Disc |
| Included Components | Remote Control |
| Item Dimensions (LxWxH) | 30L x 30W x 8H cm |
| Item Weight | 3 Kilograms |
| Noise Level | 55 Decibels |
| Number of Power Levels | 3 |
| Number of Speeds | 3 |
Warranty and Support
Warranty Information
The Vexilar W9 Robot Vacuum and Mop comes with a 2-year warranty from the date of purchase, covering manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.
Customer Support
Vexilar is committed to providing excellent customer service. We offer 24/7 customer assistance and have service and repair centers located throughout Europe. For any questions, technical support, or warranty inquiries, please refer to the contact information provided on the Vexilar official website or within the mobile application.