1. Safety Information
The Vivi PONY01 Electric Bike is designed for safe operation when used according to these instructions. Please read all safety warnings and operating procedures before your first ride. Failure to follow these instructions may result in serious injury or property damage.
UL Certification
The Vivi PONY01 is SGS certified to UL2849/2271 (Certificate Number. SGSNA/24/SZ/00430) and UL 2271 (Certificate Number. SGSNA/24/SZ/00444U). This certification ensures the electrical and mechanical safety of the electric bicycle, including testing of batteries, charging systems, motor controllers, and other electrical components.

Image: UL Certification details for the Vivi PONY01 Electric Bike. This document confirms the product meets safety standards.
For more details on the UL certification, please visit the official SGS website: SGS Certificate Link
General Safety Precautions
- Always wear a helmet and appropriate safety gear when riding.
- Ensure all components are securely fastened before each ride.
- Do not ride in adverse weather conditions or on unsafe terrain.
- Familiarize yourself with local e-bike regulations and laws.
- Avoid riding under the influence of alcohol or drugs.
2. Product Overview
The Vivi PONY01 is a 14-inch electric folding bicycle designed for adults and teens. It features a powerful motor and a long-lasting battery, offering multiple riding modes for various preferences.

Image: The Vivi PONY01 Electric Bike in black-orange, showcasing its compact design.
Key Features:
- Motor: Peak 500W motor for efficient performance.
- Battery: 48V 374.4WH Lithium-ion battery.
- Speed: Up to 20 mph (32 km/h).
- Range: Up to 40 miles in pedal-assist mode, approximately 20 miles in pure electric mode.
- Modes: Pure Electric, Pedal-Assist, and Normal Bicycle modes.
- Design: Foldable handlebars and pedals for easy storage and transport.

Image: Close-up of the Vivi PONY01's rear hub motor and drivetrain components.
3. Assembly and Setup
The Vivi PONY01 Electric Bike comes mostly pre-assembled. Follow these steps for final setup before your first ride.
Unfolding the Bicycle
- Carefully remove the bicycle from its packaging.
- Unfold the main frame until it locks into place. Ensure the locking mechanism is secure.
- Raise the handlebar stem and secure it with the quick-release lever.
- Adjust the seat post height to a comfortable riding position and secure it with the quick-release clamp.
- Unfold the pedals.
Initial Battery Charge
Before the first use, fully charge the battery. Refer to the 'Battery Charging' section for detailed instructions.
Pre-Ride Checklist
- Check tire pressure.
- Verify brake functionality (front and rear).
- Ensure all quick-release levers are tightened.
- Confirm lights are working.
Video: Official VIVI E-BIKE installation guide for the Pony01 model. This video demonstrates the assembly process.
4. Operation Modes
The Vivi PONY01 offers three distinct riding modes to suit your preference and riding conditions.

Image: Visual representation of the three operational modes available on the Vivi PONY01 electric bike.
4.1. Pure Electric Mode
- Engage this mode using the throttle.
- The motor provides full power without requiring pedal input.
- Ideal for cruising and effortless travel.
- Expected range: Approximately 20 miles on a full charge.
4.2. Pedal-Assist Mode
- The motor provides assistance as you pedal.
- Choose from different levels of assistance via the control panel.
- Extends battery range and reduces rider effort.
- Expected range: Up to 40 miles on a full charge.
4.3. Normal Bicycle Mode
- The electric motor is disengaged.
- Operates as a traditional bicycle, powered solely by pedaling.
- Useful for exercise or when the battery is depleted.
5. Battery Charging and Range
Proper battery care ensures optimal performance and longevity.

Image: The Vivi PONY01 Electric Bike connected to a charger, illustrating the battery and charging process.
Charging Procedure
- Ensure the bike is turned off before charging.
- Locate the charging port on the bike.
- Connect the charger to the charging port, then plug the charger into a standard electrical outlet.
- The indicator light on the charger will show the charging status (e.g., red for charging, green for fully charged).
- Charging time is approximately 4-5 hours for a full charge.
- Once fully charged, disconnect the charger from the outlet first, then from the bike.
Battery Care Tips
- Avoid completely draining the battery before recharging.
- Store the bike and battery in a cool, dry place away from direct sunlight and extreme temperatures.
- If storing for an extended period, charge the battery to about 50-60% and recharge every 1-2 months.
6. Folding and Portability
The Vivi PONY01 features a foldable design for convenient storage and transport.

Image: A person easily carrying the folded Vivi PONY01 electric bike, highlighting its portability.
Folding Instructions
- Ensure the bike is turned off.
- Lower the seat post to its lowest position.
- Release the quick-release lever on the handlebar stem and fold the handlebars down.
- Fold the pedals inward.
- Locate the main frame folding latch, release it, and fold the frame in half. Ensure it locks securely in the folded position.
Video: Official VIVI E-BIKE video showcasing the compact design and folding capabilities of the Pony01 electric bike.
7. Maintenance
Regular maintenance is crucial for the safety and longevity of your Vivi PONY01 Electric Bike.
Routine Checks
- Tires: Check tire pressure before each ride. Recommended pressure is usually indicated on the tire sidewall. Inspect for wear and damage.
- Brakes: Test brake levers and ensure they engage smoothly and effectively. Check brake pads for wear.
- Chain: Keep the chain clean and lubricated.
- Fasteners: Periodically check all bolts, nuts, and quick-release levers for tightness.
- Battery: Keep battery contacts clean. Avoid exposing the battery to water or extreme temperatures.
Cleaning
Clean the bike with a damp cloth and mild soap. Avoid using high-pressure washers directly on electrical components.
8. Troubleshooting
This section addresses common issues you might encounter with your Vivi PONY01 Electric Bike.
| Problem | Possible Cause | Solution |
|---|---|---|
| Bike does not turn on | Low or depleted battery; loose battery connection; faulty display/controller. | Charge the battery fully. Ensure battery is properly seated. Check all cable connections. If issue persists, contact customer support. |
| Motor not assisting | Pedal-assist mode not selected; sensor issue; brake lever engaged. | Ensure pedal-assist mode is active on the display. Check if brake levers are fully released. Inspect pedal sensor for damage. |
| Short battery range | Under-inflated tires; riding uphill frequently; heavy load; cold weather; battery degradation. | Maintain proper tire pressure. Use pedal-assist more often. Reduce load. Battery performance may decrease in cold weather. |
| Brakes feel weak | Worn brake pads; loose brake cable; air in hydraulic system (if applicable). | Inspect and replace brake pads if worn. Adjust brake cable tension. For hydraulic brakes, professional service may be required. |
If you encounter an issue not listed here or if the suggested solutions do not resolve the problem, please contact Vivi customer support.
9. Specifications
Detailed technical specifications for the Vivi PONY01 Electric Bike.

Image: Infographic detailing the size parameters, recommended rider height, maximum load, and bicycle weight of the Vivi PONY01.
| Feature | Detail |
|---|---|
| Model Name | PONY01 |
| Bike Type | Electric Bike, Folding Bike |
| Motor | Peak 500W Hub Motor |
| Battery | 48V 7.8Ah (374.4 Watt Hours) Lithium-ion |
| Max Speed | 20 Mph (32 km/h) |
| Max Range (Pedal-Assist) | Up to 40 Miles |
| Max Range (Pure Electric) | Approximately 20 Miles |
| Charging Time | 4-5 Hours |
| Wheel Size | 14 Inches |
| Brake Style | Disc Brakes |
| Suspension Type | Rigid |
| Recommended Age Range | Adult |
| Minimum User Height | 140 Centimeters (4'7") |
| Frame Material | Alloy Steel |
| Included Components | 1* Folding Bicycle |
| Certifications | SGS Certified to UL2849/2271 |
10. Warranty and Support
Vivi provides a limited warranty for the PONY01 Electric Bike. Please refer to the warranty card included with your product for specific terms and conditions.
Customer Support
For any questions, concerns, or technical assistance, please contact Vivi customer service:
- Phone: +1 888 639 8191
- Working Hours: 9:00 AM - 6:00 PM EST (Monday-Friday)
- Email: service.viviebike@gmail.com

Image: Vivi customer service details, including phone number and email address.