Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your BITIWEND Smart WiFi Wireless Doorbell Chime, Model B24. This device is designed to extend the audible alert of your existing Google Nest, Ring, or Blink video doorbell to various locations within your home, ensuring you receive notifications even when your phone is not readily accessible. The chime connects wirelessly via an app and offers customizable sound and volume options.
Features
- Universal Compatibility: Works with Ring, Blink, and Google Nest video doorbells, connecting wirelessly via a dedicated app. No additional wiring or adapters are required for integration.
- Audible Alerts: Provides instant, audible alerts inside your home when the doorbell is pressed, serving as a reliable notification system even if your smartphone is on silent or in another room.
- Easy Installation: Simple plug-and-play setup. Plug the receiver into any standard outlet, connect to your 2.4GHz Wi-Fi network via the app, and synchronize with your video doorbell.
- Adjustable Volume: Features 5 adjustable volume levels, with a maximum output of 110dB. Options include Sound Only, Flash Only (Silent), or Sound + Flash, catering to various household needs such as accommodating the hearing impaired or sleeping babies.
- Extensive Music Library: Offers 58 unique chime melodies selectable through the app, allowing for personalization of your door alert sounds.
- Flexible Placement: The wireless design allows the chime to be moved to different locations within your home, such as the kitchen or garden, to ensure optimal alert coverage.
Package Contents
The BITIWEND Smart WiFi Wireless Doorbell Chime package includes:
- 1 x Smart WiFi Wireless Doorbell Chime (Model B24)
- User Manual
Note: The doorbell button/extender is typically part of your existing video doorbell system and is not included with this chime unit.
Setup Instructions
Follow these steps to set up your BITIWEND Smart WiFi Wireless Doorbell Chime:
- Plug in the Receiver: Insert the doorbell chime into a standard electrical outlet in your desired location. Ensure it is within range of your Wi-Fi network.
- Download the App: Download and install the "Smart Life" or "Tuya Smart" app on your smartphone from your device's app store.
- Add Device in App:
- Open the app and register/log in.
- Tap the "+" icon or "Add Device" option.
- Select "Wireless Doorbell" from the device list.
- Follow the on-screen prompts to connect the chime to your 2.4GHz Wi-Fi network. Enter your Wi-Fi password when prompted.
- App Integration (Alexa/Google Home/Blink/Ring):
- For Alexa Integration: Link your "Smart Life" or "Tuya Smart" account with Alexa. Then, create a routine in the Alexa app: When your video doorbell is pressed, Alexa will trigger the Wireless Doorbell chime.
- For Blink/Ring/Google Home Integration: Ensure your Blink, Ring, or Google Home account is linked with Alexa (if using Alexa as the intermediary). Then, create a routine in the Alexa app: When your specific video doorbell (e.g., "Front doorbell") is pressed, Alexa will trigger the Wireless Doorbell chime.


Video Setup Guides
Setting up with Google Nest Doorbell
Video 1: This video demonstrates the process of setting up the BITIWEND Smart Chime to work with a Google Nest Video Doorbell, showing the necessary app configurations.
Setting up with Blink Video Doorbell
Video 2: This video illustrates how to configure the BITIWEND Smart Chime for use with a Blink Video Doorbell, detailing the steps within the application.
Operating Instructions
Once your BITIWEND Smart WiFi Wireless Doorbell Chime is set up and linked to your video doorbell via the app, its operation is straightforward:
- Receiving Alerts: When your connected video doorbell is pressed, the chime will activate according to your settings, producing an audible sound, a flashing LED light, or both.
- Adjusting Volume: Use the dedicated buttons on the chime unit or the connected app to cycle through the 5 available volume levels.
- Changing Melodies: Access the "Smart Life" or "Tuya Smart" app to browse and select from the 58 available chime melodies. Your selection will be saved and used for subsequent alerts.
- Alert Mode Selection: Within the app, you can choose your preferred alert mode: Sound Only, Flash Only (Silent), or Sound + Flash.


Maintenance
To ensure the longevity and optimal performance of your BITIWEND Smart WiFi Wireless Doorbell Chime, follow these simple maintenance guidelines:
- Cleaning: Wipe the chime unit with a soft, dry cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the surface.
- Placement: Ensure the chime is plugged into a well-ventilated area, away from direct sunlight, excessive heat, or moisture.
- Firmware Updates: Periodically check the "Smart Life" or "Tuya Smart" app for any available firmware updates for your device. Installing updates can improve performance and add new features.
Troubleshooting
If you encounter issues with your BITIWEND Smart WiFi Wireless Doorbell Chime, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Chime does not sound when doorbell is pressed. | Not paired correctly; Wi-Fi issue; volume too low; alert mode set to Flash Only. | Verify pairing in the app. Check Wi-Fi connection. Increase volume. Change alert mode to Sound or Sound + Flash. Ensure Alexa routine is correctly configured. |
| Cannot connect to Wi-Fi. | Incorrect Wi-Fi password; 5GHz network selected; chime too far from router. | Ensure correct 2.4GHz Wi-Fi password. Move chime closer to the router. Reset chime and try pairing again. |
| Chime is too quiet or too loud. | Volume setting needs adjustment. | Adjust the volume using the buttons on the chime or through the app. |
| Chime is not responding to app commands. | App connection issue; Wi-Fi connectivity problem. | Check your phone's internet connection. Ensure the chime is connected to Wi-Fi. Restart the app. |
If the issue persists after trying these solutions, please contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | BITIWEND |
| Model Number | B24 |
| Item Weight | 4.6 ounces |
| Product Dimensions | 3.54 x 3.03 x 3.74 inches |
| Color | Black |
| Included Components | Doorbell chime |
| Batteries Required | No |
| Wi-Fi Frequency | 2.4 GHz |
| Volume Levels | 5 (up to 110dB) |
| Melodies | 58 |

Warranty and Support
For warranty information and customer support, please refer to the documentation included with your product or visit the official BITIWEND website. If you require technical assistance or have questions not covered in this manual, please contact BITIWEND customer service directly.



