Introduction
Welcome to the Mivi DuoPods Sync user manual. These wireless earbuds are designed to provide a high-quality audio experience with features like 13mm dynamic drivers, AI-ENC for clear calls, Bluetooth v5.3 connectivity, and a dedicated gaming mode. This manual will guide you through the setup, operation, maintenance, and troubleshooting of your new earbuds.

Image: Overview of Mivi DuoPods Sync key features including 13mm dynamic drivers, AI-ENC for clear calls, 60 hours of playtime, and Bluetooth V5.3.
Box Contents
Please check the box for the following items:
- Mivi DuoPods Sync Earbuds
- Charging Case
- USB Type-C Charging Cable
- Multiple Sizes of Eartips
- User Manual
Setup
1. Charging the Earbuds and Case
Before first use, fully charge the Mivi DuoPods Sync.
- Place the earbuds into the charging case.
- Connect the USB Type-C charging cable to the charging port on the case and to a power source.
- The indicator lights on the case will show the charging status. A full charge takes approximately 1 hour for the case.
- The earbuds provide up to 8.5 hours of playtime on a single charge, with the charging case extending total playtime to 50 hours. A 10-minute charge can provide hours of music playback.

Image: Mivi DuoPods Sync earbuds in their open charging case, illustrating the charging contacts and design.
2. Bluetooth Pairing
Pair your Mivi DuoPods Sync with your device for wireless audio.
- Open the charging case. The earbuds will automatically enter pairing mode, indicated by flashing lights.
- On your device (smartphone, tablet, laptop), go to Bluetooth settings.
- Search for available devices and select "Mivi DuoPods Sync" from the list.
- Once connected, you will hear a confirmation tone, and the indicator lights on the earbuds will stop flashing.
- The earbuds will automatically reconnect to the last paired device when taken out of the case.
Operating Instructions
Touch Controls
The Mivi DuoPods Sync feature intuitive touch controls on each earbud.
| Action | Function |
|---|---|
| Single Tap (Left/Right) | Play/Pause music, Answer/End call |
| Double Tap (Right) | Next Track |
| Double Tap (Left) | Previous Track |
| Triple Tap (Left/Right) | Activate Gaming Mode (low latency) |
| Long Press (2 seconds, Left/Right) | Reject call, Activate Voice Assistant |
Gaming Mode
Activate Gaming Mode for ultra-low latency audio, ideal for gaming and video playback.
- To activate: Triple tap either earbud.
- To deactivate: Triple tap either earbud again.

Image: A person using Mivi DuoPods Sync earbuds, highlighting the 60 hours of combined playtime.
Making Calls
The Mivi DuoPods Sync utilize AI-ENC (Environmental Noise Cancellation) with dual microphones to ensure clear voice transmission during calls, even in noisy environments.
- To answer a call: Single tap either earbud.
- To end a call: Single tap either earbud.
- To reject a call: Long press either earbud for 2 seconds.

Image: A woman using Mivi DuoPods Sync earbuds, illustrating the AI-ENC feature for clear calls without distractions.
Maintenance
Cleaning
- Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
- Do not use harsh chemicals or abrasive materials.
- Ensure charging contacts on both earbuds and case are clean and free of debris.
Storage
- Store the earbuds in their charging case when not in use to protect them and keep them charged.
- Avoid exposing the earbuds to extreme temperatures, humidity, or dust.
The Mivi DuoPods Sync are rated IPX 4.0 for sweat and dust resistance, making them suitable for active lifestyles. However, they are not waterproof and should not be submerged in water.
Troubleshooting
- Earbuds not pairing: Ensure both earbuds are in the charging case, then open the lid to activate pairing mode. Check your device's Bluetooth settings and try reconnecting.
- Only one earbud working: Place both earbuds back into the charging case, close the lid, wait a few seconds, then open it again. This often resets the connection.
- No sound: Check the volume level on your device and ensure the earbuds are properly connected.
- Charging issues: Verify the charging cable and adapter are working. Clean the charging contacts on both the earbuds and the case.
- Low latency in Gaming Mode: Ensure Gaming Mode is activated by triple-tapping an earbud.
Specifications
| Feature | Detail |
|---|---|
| Model Name | Mivi DuoPods Sync |
| Model Number | TEWSNC |
| Brand | Mivi |
| Ear Placement | In Ear |
| Audio Driver Size | 13mm Dynamic Drivers |
| Frequency Response | 20 Hz - 20 KHz |
| Bluetooth Version | 5.3 |
| Bluetooth Range | 10 meters |
| Total Playtime | Up to 50 hours (with charging case) |
| Earbud Playtime | Up to 8.5 hours (single charge) |
| Charging Time | Approx. 1 hour (case) |
| Charging Port | USB Type-C |
| Microphone | Dual Microphones with AI-ENC |
| Water Resistance | IPX 4.0 (Sweat & Dust Resistant) |
| Control Type | Touch Control |
| Weight | 44 Grams |
| Material | Plastic |
| Compatible Devices | Smartphones, Laptops, Tablets, Gaming Consoles, Desktops, Car Audio Systems, Smart Speakers, Televisions |
Warranty and Support
The Mivi DuoPods Sync comes with a 1-year manufacturer's warranty covering manufacturing defects.
For warranty claims or technical support, please contact Mivi customer service:
- Call: +918099973333
- WhatsApp: +918688896578
Please have your product model number (TEWSNC) and proof of purchase ready when contacting support.