1. Introduction
Thank you for choosing the URBN 25W Dual USB Type-C Travel Adaptor. This adaptor utilizes advanced Gallium Nitride (GaN) technology to provide efficient and fast charging for a wide range of compatible devices. Its compact design and dual ports make it an ideal solution for both home and travel use. This manual provides essential information for safe and effective operation of your new charger.
Image 1.1: The URBN 25W Dual USB Type-C Travel Adaptor, showcasing its compact design and dual charging ports (USB-C and USB-A).
2. Safety Information
Please read all safety instructions carefully before using this product. Failure to follow these instructions may result in electric shock, fire, or damage to the product or connected devices.
- Do not expose the adaptor to water, moisture, or extreme temperatures.
- Do not attempt to disassemble, repair, or modify the adaptor.
- Avoid dropping or subjecting the adaptor to strong impacts.
- Keep out of reach of children.
- Ensure the adaptor is plugged into a properly grounded wall outlet.
- Disconnect the adaptor from the power outlet when not in use or during electrical storms.
- Use only with compatible devices and cables.
- If the adaptor becomes excessively hot, emits smoke, or shows signs of damage, discontinue use immediately and contact support.
Image 2.1: Visual representation of the 7-layer circuit protection, ensuring safe charging by preventing overheating, over-voltage, and short-circuits.
3. Package Contents
The URBN 25W Dual USB Type-C Travel Adaptor package includes:
- 1 x URBN 25W Dual USB Type-C Travel Adaptor (Model: UWA251)
Note: Charging cables are not included and must be purchased separately.
4. Setup
Setting up your URBN 25W Dual USB Type-C Travel Adaptor is straightforward:
- Unpack: Carefully remove the adaptor from its packaging.
- Inspect: Check the adaptor for any visible damage. If damaged, do not use and contact customer support.
- Connect to Power: Plug the adaptor into a standard wall power outlet.
- Connect Device: Use a compatible USB-C to USB-C cable or a USB-A to device-specific cable to connect your device to one of the adaptor's ports.
Image 4.1: The URBN adaptor with both USB-C and USB-A ports in use, demonstrating its multi-device charging capability.
5. Operating Instructions
The URBN 25W Dual USB Type-C Travel Adaptor is designed for simple plug-and-play operation.
5.1 Charging Single Device
- Connect your device to either the USB Type-C port or the USB Type-A port using a suitable charging cable.
- The adaptor will automatically detect your device and deliver the optimal charging speed up to 25W, supporting both Power Delivery (PD) and Quick Charge (QC) protocols.
5.2 Charging Multiple Devices
- You can charge two devices simultaneously using both the USB Type-C and USB Type-A ports.
- The total output power will be intelligently distributed between the two connected devices. For optimal fast charging, it is recommended to charge one device at a time, especially for devices requiring maximum power.
5.3 GaN Technology Benefits
This adaptor incorporates GaN technology, which allows for a smaller, lighter design while maintaining high power output and improved thermal efficiency. This means the charger runs cooler and is more efficient than traditional silicon-based chargers.
Image 5.1: Illustration of GaN technology's advantages, including 5X better heat control for safer and more stable charging.
6. Maintenance
To ensure the longevity and optimal performance of your URBN adaptor, follow these maintenance guidelines:
- Cleaning: Disconnect the adaptor from the power outlet before cleaning. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners or aerosols.
- Storage: Store the adaptor in a cool, dry place away from direct sunlight and extreme temperatures.
- Handling: Avoid bending or twisting the power pins. Do not pull on the cable to unplug the adaptor from the wall.
7. Troubleshooting
If you encounter issues with your URBN 25W Dual USB Type-C Travel Adaptor, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not charging | Loose connection, faulty cable, incompatible device, power outlet issue. | Ensure adaptor is firmly plugged into the wall. Check cable connections. Try a different cable or device. Test the power outlet with another appliance. |
| Slow charging | Cable not supporting fast charging, device not supporting fast charging, multiple devices connected, device drawing more power than available. | Use a high-quality cable that supports fast charging (PD/QC). Ensure your device supports fast charging. Disconnect one device if charging two simultaneously. |
| Adaptor is hot | Normal operation during high power output, poor ventilation, faulty unit. | A slight warmth is normal. Ensure adequate ventilation around the adaptor. If it becomes excessively hot, unplug immediately and contact support. |
| No power indicator (if applicable) | No power to the outlet, internal fault. | Check the power outlet. If the outlet is working and the adaptor still shows no sign of power, contact support. |
If the problem persists after trying these solutions, please contact URBN customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | URBN |
| Model Number | UWA251 |
| Model Name | 25W QCPD Adapter |
| Connector Type | USB Type-A, USB Type-C |
| Compatible Devices | Smartphones, Tablets, Earbuds, Power Banks |
| Special Features | Fast Charging, Lightweight Design, Multi Device Charging, Short Circuit Protection, Travel-friendly |
| Color | White |
| Input Voltage | 25 Volts |
| Amperage | 5 Amps |
| Total USB Ports | 2 (1x USB Type-C, 1x USB Type-A) |
| Wattage | 25 Watts |
| Output Current | 3.4 Amps |
| Power Source | Corded Electric |
| Current Rating | 3 Amps |
| Portable | Yes |
| Number of Concurrent Devices | 2 |
| Voltage | 25 Volts |
| Plug Format | Type C |
| Item Weight | 80 Grams |
| Country of Origin | India |
9. Warranty Information
The URBN 25W Dual USB Type-C Travel Adaptor comes with a 6 Months Replacement Warranty from the date of purchase. This warranty covers manufacturing defects and faults under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or external factors.
To claim warranty service, please retain your proof of purchase and contact URBN customer support.
10. Customer Support
For any questions, technical assistance, or warranty claims regarding your URBN 25W Dual USB Type-C Travel Adaptor, please contact URBN customer support.
Manufacturer: Veeflex Electrikials Private Limited
Address: Rajprabha Enclave, Building No. 6, Unit No. 209&210, 1st Floor, Bhoidapada, Sativali Road, Vasai (E) Pin code : - 401208
Please visit the official URBN website or your retailer's support page for the most up-to-date contact information.