Waterdrop WD-RG17W-BAN
Waterdrop G5P700A-Pro Dual Flow Alkaline Mineral pH+ Reverse Osmosis Water Filter User Manual
Model: WD-RG17W-BAN
Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Waterdrop G5P700A-Pro Dual Flow Alkaline Mineral pH+ Reverse Osmosis Water Filter System. Please read this manual thoroughly before installation and use to ensure proper function and longevity of your system.
The Waterdrop G5P700A-Pro is an 8-stage dual-flow reverse osmosis system designed to provide both pure alkaline RO water for drinking and filtered water for general kitchen use. It features a 700 GPD high flow rate and is NSF/ANSI 58 & 372 certified for lead-free materials and reduction of various contaminants.
Included Components
The Waterdrop G5P700A-Pro system includes the following components:
- G5P700A-Pro RO System Unit
- Replacement Filters (RO and CFA)
- Smart Faucet with LED display
- User Manual (this document)
- Necessary tubing and connectors for installation
Setup and Installation
Proper installation is crucial for the optimal performance of your Waterdrop G5P700A-Pro system. It is designed for under-sink installation and requires a power connection and two drilled holes for the RO faucet and waste water drainage.
Pre-Installation Considerations:
- Space Requirements: The compact, tankless design measures 16.69"L x 5.69"W x 13.9"H. Ensure sufficient under-sink space, especially considering the minimum required space of 1" and reserve pipe space of 4" as shown in diagrams.
- Water Source: For well water, install a pre-filter prior to the RO system. Do not connect the system directly to the main kitchen faucet without proper setup.
- Power: An electrical outlet is required under the sink for the system's pump.
- Drilling: Two holes are required: one for the RO faucet (1" size) and one for waste water drainage (1" size).
Installation Steps Overview:
- Prepare the Installation Area: Clear the under-sink cabinet. Turn off the cold water supply.
- Install the RO Faucet: Drill the required hole (if not already present) and mount the smart faucet.
- Connect Water Supply: Connect the system to the cold water line using the provided adapter.
- Connect Drain Saddle: Install the drain saddle on the drain pipe to manage wastewater.
- Connect Tubing: Connect the pure water tubing (blue) to the smart faucet and the pure water port on the system. Connect the drain water tubing (red) to the drain water port. Connect the filtered water tubing to your main kitchen faucet if utilizing the dual-flow feature.
- Install Filters: Insert the RO and CFA filters into their respective slots.
- Power On: Plug in the system and turn on the water supply. Check for leaks.
- Flush the System: Allow the system to flush for a recommended period (refer to the full manual for specific times) before consuming water.

Image: Diagram illustrating the dual-flow water system, showing connections for the RO faucet and main kitchen faucet, along with system dimensions and features.

Image: The Waterdrop G5P700A-Pro system installed under a kitchen sink, demonstrating its compact size and space-saving design.
Installation Video:
Video: "How to Install Waterdrop G5P700-PRO/G5P700A-PRO Tankless RO System". This video provides a visual guide for the installation process of the Waterdrop G5P700A-Pro tankless RO system.
Operating Instructions
The Waterdrop G5P700A-Pro system offers dual water paths and a smart faucet for convenient operation.
Dual Flow Functionality:
- RO Faucet: Provides 8-stage filtered, alkaline mineral pH+ reverse osmosis water for drinking and cooking. This water has reduced TDS, PFOA, PFOS, lead, fluoride, and nitrate.
- Main Kitchen Faucet: Provides 4-stage filtered water for washing dishes, fruits, and vegetables. This water reduces chlorine, sediment, rust, sand, large particles, taste, and odor.
Smart Faucet Features:
The included smart faucet provides real-time information and alerts:
- TDS Monitor: Displays real-time Total Dissolved Solids (TDS) levels of the RO water.
- Filter Life Reminder: Indicates when filters need replacement.
- Fault Alert: Notifies users of potential system issues.

Image: Close-up of the smart faucet, highlighting its LED display for TDS monitoring and filter life reminders.

Image: Detailed view of the smart faucet's display, showing indicators for TDS, filter life, and fault alerts.
Maintenance
Regular maintenance, primarily filter replacement, ensures the continued performance and water quality of your Waterdrop G5P700A-Pro system.
Filter Replacement:
The system uses two types of filters: an RO filter and a CFA (Pre-sediment and Carbon Block) filter. The smart faucet will provide reminders when filters need replacement.
- RO Filter (WD-RG17-RO): Recommended replacement every 24 months.
- CFA Filter (WD-RG17W-CFA): Recommended replacement every 6 months.
To replace a filter:
- Turn off the water supply to the system.
- Twist the old filter counter-clockwise to remove it. If difficult, use tools to assist.
- Insert the new filter and twist clockwise until secure.
- Turn the water supply back on and check for leaks.
- Flush the system briefly after filter replacement.

Image: The Waterdrop G5P700A-Pro system alongside its two replacement filters (RO and CFA), illustrating their appearance and placement.
Filter Replacement Video:
Video: "How to Replace Filters of G5P700/A-PRO Undersink RO System". This video demonstrates the step-by-step process for replacing the filters in your Waterdrop G5P700A-Pro undersink RO system.
Troubleshooting
This section addresses common issues you might encounter with your Waterdrop G5P700A-Pro system. For more complex problems, please contact customer support.
Common Issues and Solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Low Water Flow from RO Faucet | Clogged filters, low incoming water pressure, air in the system. | Check filter life indicator and replace if necessary. Ensure adequate water supply pressure. Flush the system to remove air. |
| Unusual Taste or Odor | Expired filters, new system not flushed properly. | Replace filters. Ensure initial flushing procedure was followed. |
| Water Leakage | Loose connections, damaged O-rings, incorrect filter installation. | Check all tubing connections for tightness. Ensure filters are correctly seated and twisted securely. Inspect O-rings for damage. |
| Smart Faucet Display Not Working | Power issue, loose connection to faucet. | Verify the system is plugged in and receiving power. Check the connection cable to the smart faucet. |
| High TDS Reading | Expired RO membrane, system malfunction. | Replace the RO filter. If the issue persists, contact customer support. |
The system also features comprehensive smart alerts for leakage warning, fault warning, automatic water shut-off, and micro-leakage protection to safeguard water safety.

Image: Illustration of the Waterdrop G5P700A-Pro system's smart alert features, including leakage warning, fault warning, and filter life reminder.
Specifications
| Feature | Detail |
|---|---|
| Brand | Waterdrop |
| Model Name | WD-RG17W-BAN (G5P700A-Pro) |
| Special Features | 8-stage Filtration, Alkaline Mineral, Dual Flow, 700GPD High Capacity, 2:1 Pure to Drain Ratio |
| Product Dimensions (L x W x H) | 16.69" x 5.69" x 13.9" |
| Material | Polyamide, Activated Carbon |
| Capacity | 700 Gallons Per Day (GPD) |
| Installation Type | Under Sink |
| Purification Method | Reverse Osmosis |
| Power Source | Water Pressure (with electric pump assist) |
| Item Weight | 21.4 Pounds |
| Maximum Flow Rate | 1 Gallon Per Minute (faucet flow rate) |
| Supported Water TDS Level Maximum | 2000 PPM |
| Certifications | NSF/ANSI 58 & 372 Certified |
Warranty Information
Waterdrop products are designed for durability and performance. For specific warranty details regarding your G5P700A-Pro system, please refer to the warranty card included in your product packaging or visit the official Waterdrop website. Protection plans may also be available for extended coverage.
- Standard Return Policy: 30 days for refund/replacement.
- Optional Protection Plans: 4-Year Protection Plan and Complete Protect monthly plans may be available for purchase.
Customer Support
For any questions, installation assistance, replacement filters, or troubleshooting, Waterdrop offers dedicated customer support.
- Contact Information: Refer to the contact details provided in your product packaging or on the official Waterdrop website.
- Online Resources: Visit the Waterdrop store on Amazon or their official website for FAQs, additional guides, and product information.

Image: A Waterdrop customer service team ready to assist with water-related questions, installation, replacement filters, and subscription services.
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