1. Introduction
This manual provides essential information for the safe and efficient assembly, operation, and maintenance of your VIVO DESK-E384B Electric L-Shaped Standing Desk Frame. Please read all instructions carefully before use and retain this manual for future reference.
Safety Information
- Ensure all components are present and undamaged before assembly.
- Do not exceed the maximum weight capacity of 225 lbs (102 kg).
- Keep children and pets away from the desk during operation.
- Ensure the desk is placed on a level surface.
- Disconnect power before cleaning or maintenance.
2. Product Overview
The VIVO DESK-E384B is an extra-large electric L-shaped standing desk frame designed to support a custom desktop (sold separately). It features a single motor, three adjustable legs, and a control panel with memory settings for personalized height adjustments.
Image: The VIVO DESK-E384B electric L-shaped standing desk frame, shown without a desktop, highlighting its three legs and control panel.
Key Features:
- Electric Height Adjustment: Smooth and quiet operation with a single motor.
- L-Shaped Design: Provides ample workspace for corner setups.
- Three-Leg System: Ensures stability and support for heavy loads.
- Memory Presets: Four programmable height settings for quick adjustments.
- Cable Management: Integrated clips to keep cords organized.
3. Setup and Assembly
Assembly of the DESK-E384B frame is required. It is recommended that two people perform the assembly for safety and ease. Refer to the included assembly manual for detailed step-by-step instructions.
Recommended Tabletop Sizes:
- Main Desk Length (at 24” Width): 82” to 86”
- Return Desk Length (at 24” Width): 48” to 52”
- Tabletop Thickness: 0.75” or greater
Image: Diagram showing the dimensions and weight capacity (225 lbs) of the VIVO DESK-E384B frame, along with an indication of its reversible design.
Reversible Design:
The L-shaped frame features a reversible design, allowing you to configure the longer and shorter desk sections to either the left or right side to best suit your workspace layout.
Image: A diagram illustrating the reversible design of the L-shaped desk frame, showing how the main and return desk sections can be oriented.
Assembly Video:
Video: This video demonstrates the features and assembly process for the VIVO DESK-E3 Frame Series, which includes the DESK-E384B model. It provides a visual guide to setting up your corner desk frame.
4. Operating Instructions
The DESK-E384B features an intuitive control panel for adjusting the desk height and saving preferred settings.
Image: A close-up of the desk's control panel, showing the LED display, up/down arrows, and four memory preset buttons (1, 2, 3, 4).
Height Adjustment:
- Use the Up (^) and Down (v) arrow buttons to manually adjust the desk to your desired height. The current height will be displayed on the LED screen.
- The desk offers a height range of 27.7” to 46”.
Memory Presets:
The control panel allows you to save up to four preferred height settings for quick and easy transitions.
- Adjust the desk to your desired height using the Up/Down arrows.
- Press the "M" button (or equivalent memory set button, if present, otherwise hold the number button). The display may flash or beep.
- Press one of the numbered preset buttons (1, 2, 3, or 4) within a few seconds to save the current height to that preset.
- To recall a saved height, simply press the corresponding numbered preset button. The desk will automatically move to the saved position.
Image: A person standing at the VIVO L-shaped desk, demonstrating the sit-to-stand functionality and the desk's adjustable height range.
5. Maintenance
- Cleaning: Wipe the desk frame with a soft, damp cloth. Avoid harsh chemicals or abrasive cleaners.
- Inspection: Periodically check all screws and bolts to ensure they are tight. Retighten if necessary.
- Cable Management: Ensure cables are neatly routed and not pinched or tangled, using the provided cable management clips.
6. Troubleshooting
If you encounter issues with your desk frame, please refer to the following common solutions:
- Desk not moving:
- Check all power connections to ensure they are secure.
- Verify the power outlet is functional.
- If the desk has been overloaded, remove some weight and try again.
- Uneven height:
- Perform a reset procedure (refer to the full assembly manual for specific instructions, as this can vary).
- Ensure the desk is on a level surface.
- Error codes on display:
- Consult the detailed assembly manual for a list of error codes and their corresponding solutions.
- Often, unplugging the desk for 10-15 minutes and plugging it back in can resolve minor electronic glitches.
If problems persist, please contact VIVO customer support for assistance.
7. Specifications
| Brand | VIVO |
| Model Number | DESK-E384B |
| Product Dimensions | 51.8"D x 73"W x 27.7"H (minimum height) |
| Height Range | 27.7" to 46" |
| Weight Capacity | 225 lbs (102 kg) |
| Lifting Mechanism | Electric Single Motor |
| Material | Alloy Steel (Base and Top Material Type) |
| Color | Black |
| Control Panel | 4 Memory Presets, Up/Down Adjustment |
| Assembly Required | Yes (Recommended 2 people) |
| UL Listed | Yes |
8. Warranty Information
The VIVO DESK-E384B Electric L-Shaped Standing Desk Frame comes with a 3-year limited warranty from the manufacturer. Please retain your proof of purchase for warranty claims. For detailed warranty terms and conditions, refer to the official VIVO website or contact customer support.
9. Customer Support
VIVO is committed to providing excellent customer service. If you have any questions, require assistance with assembly, or need troubleshooting help, please contact VIVO's US-based customer and product support team. Contact information can typically be found on the VIVO website or on the product packaging.
