1. Introduction
This manual provides essential instructions for the safe and efficient use of your Jackery Explorer 500 v2 Portable Power Station. Please read this manual thoroughly before operating the device and retain it for future reference. The Jackery Explorer 500 v2 is designed to provide reliable power for various applications, including outdoor activities, emergency backup, and general portable power needs.
2. Safety Instructions
- Do not disassemble, repair, or modify the unit.
- Do not place the unit near fire or expose it to heat.
- Do not store or use in bathrooms or areas exposed to water or rain.
- Do not use or store the unit in direct sunlight or high temperatures.
- Do not use or store the unit in dusty environments.
- Use only the provided or approved charging cables and adapters.
- Keep out of reach of children and pets.
- Ensure proper ventilation during use and charging.
- Avoid dropping or subjecting the unit to strong impacts.
- In case of fire, use a dry powder fire extinguisher.
3. Package Contents
The Jackery Explorer 500 v2 package includes the following items:
- Jackery Explorer 500 v2 Portable Power Station
- AC Charging Cable
- User Manual (this document)
4. Product Overview
Familiarize yourself with the components and ports of your Jackery Explorer 500 v2.
Figure 4.1: Front view of the Jackery Explorer 500 v2, showing the display, power button, DC 12V output, USB-A and USB-C ports, AC outlets, and LED light.
- Display Screen: Shows battery level, input/output wattage, and remaining usage/charge time.
- Power Button: Turns the unit on/off.
- DC 12V Output: For powering 12V DC devices.
- USB-A Ports: For charging USB-A compatible devices.
- USB-C Ports: For charging USB-C compatible devices, including fast charging.
- AC Outlets: Two pure sine wave AC outlets for standard household appliances.
- LED Light: Provides illumination for various situations.
- Input Port: For charging the power station via AC, solar, or car charger.
- Foldable Handle: For easy portability.
5. Setup
5.1 Initial Charge
Before first use, fully charge your Jackery Explorer 500 v2. This ensures optimal battery performance and longevity.
- Connect the provided AC charging cable to the input port on the power station.
- Plug the other end of the AC charging cable into a standard wall outlet.
- The display will show the charging status. The unit is fully charged when the battery indicator shows 100%.
Figure 5.1: The power station can be charged via AC wall outlet, DC car charger, or solar panels (sold separately).
6. Operating Instructions
6.1 Turning On/Off
- To turn on: Press and hold the main Power Button for a few seconds until the display illuminates.
- To turn off: Press and hold the main Power Button for a few seconds until the display turns off.
6.2 Charging the Power Station
The Explorer 500 v2 offers multiple charging options:
- AC Wall Outlet: Connect the AC charging cable to the input port and a wall outlet. Charges 0-80% in approximately 52 minutes.
- Solar Panel (Optional): Connect compatible Jackery SolarSaga solar panels (sold separately) to the input port. Ensure panels are placed in direct sunlight for optimal charging.
- Car Charger: Connect the car charger cable (sold separately) to the input port and your vehicle's 12V DC outlet.
6.3 Powering External Devices
Ensure the power station is turned on before connecting devices.
- AC Output: Press the "AC" button to activate the AC outlets. Plug your devices into the AC ports. The unit provides 500W rated power and 1000W surge power.
- DC Output: Press the "DC" button to activate the DC 12V output. Plug your 12V DC devices into the port.
- USB Output: Press the "DC/USB" button to activate the USB ports. Connect your USB-A or USB-C devices for charging.
Figure 6.1: The power station can power various devices like phones, laptops, and mini-fridges, making it suitable for outdoor use.
6.4 Uninterruptible Power Supply (UPS) Function
The Explorer 500 v2 features a 10ms UPS function for seamless power backup.
- Connect the power station to a wall outlet using the AC charging cable.
- Connect your critical devices (e.g., computer, router) to the AC outlets of the power station.
- In case of a power outage, the power station will automatically switch to battery power within 10 milliseconds, providing uninterrupted power to connected devices.
Figure 6.2: The UPS function provides instant backup power for essential electronics during outages.
6.5 LED Light Operation
- To turn on the LED light: Press the "LIGHT" button.
- To cycle through modes (e.g., low, high, SOS): Press the "LIGHT" button repeatedly.
- To turn off the LED light: Press and hold the "LIGHT" button.
7. Maintenance
7.1 Storage
- Store the unit in a cool, dry place away from direct sunlight and heat sources.
- For long-term storage, charge the unit to 60-80% every 3-6 months to maintain battery health. The low self-consumption design ensures minimal battery drain during storage.
- Keep the unit away from corrosive materials.
7.2 Cleaning
- Use a dry, soft cloth to wipe the exterior of the unit.
- Do not use harsh chemicals or abrasive materials.
- Ensure all ports are free of dust and debris.
Figure 7.1: The LiFePO4 battery is designed for over 6000 charge cycles, ensuring a lifespan of 10+ years with proper care.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. | Battery is completely drained. | Connect to an AC wall outlet and charge for at least 10 minutes before attempting to power on. |
| AC outlets not working. | AC output not activated or device exceeds 500W. | Press the "AC" button to activate. Check device wattage; if it exceeds 500W, it will not operate. |
| Slow charging via solar panel. | Insufficient sunlight, panel angle, or panel not fully compatible. | Ensure panels are in direct sunlight and angled correctly. Check panel specifications for compatibility. |
| Unit overheats. | Poor ventilation or excessive load. | Move to a well-ventilated area. Reduce the number or power consumption of connected devices. |
9. Specifications
| Feature | Detail |
|---|---|
| Brand | Jackery |
| Model Name | E500v2 (Item Model Number: JE-500A) |
| Battery Capacity | 512Wh |
| Battery Type | LiFePO4 (Lithium Iron Phosphate) |
| AC Output (Rated) | 500W |
| AC Output (Peak) | 1000W |
| Total Power Outlets | 2 AC outlets, USB-A, USB-C, DC 12V |
| Charging Time (AC 0-80%) | Approx. 52 minutes |
| Charging Methods | AC Wall Outlet, Solar Panel, Car Charger |
| UPS Function | 10ms Uninterrupted Power Supply |
| Dimensions (L x W x H) | 12.2"L x 8.1"W x 6.2"H |
| Item Weight | 12.6 Pounds |
| Special Features | Fast Charging, UPS, Energy Saving, LED Light |
Figure 9.1: The compact size and integrated handle make the Explorer 500 v2 highly portable.
10. Warranty and Support
Jackery products are designed for durability and come with a manufacturer's warranty. For specific warranty details, including coverage period and terms, please refer to the warranty card included with your product or visit the official Jackery website.
For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact Jackery Customer Service. Contact information can typically be found on the official Jackery website or within your product packaging.
You may also find additional resources and FAQs on the Jackery Store on Amazon.
